Yeovil District Hospital
Higher Kingston, Yeovil, Somerset, BA21 4ATContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Amazing journey to recovery
Rated 5 stars out of 5
by Beverley de Bruyn - Posted on 09 November 2023
I was taken to Ambulance & Emergency on Wednesday 1st November with dizziness, weakness, nausea. Thereafter I was admitted to Emergency Admission Unit & then to Acute Cardio Care Unit. My medical problem was quickly identified, explained to me and possible solutions presented in order for me to make an informed decision on my own health. The Nurses, HCAs and Consultants at YDH are super amazing, cheerful, caring, hardworking & knowledgeable. Each person went the extra mile! At every process of the way through to and beyond surgery, I knew I was in very capable hands! And also going forward a plan for was put in place for follow ups which gave me even further reassurance. Thank you!
Visited Accident and emergency services on November 2023
Yeovil District Hospital has not yet replied.
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Review titled Outstanding care received
Rated 5 stars out of 5
by Melissa - Posted on 15 October 2023
Myself and my daughter were recently involved in a car accident. Paramedics and Police attended the scene, where we were taken to Yeovil Hospital. From the minute we arrived in A&E the Doctor's and Nurses were amazing. My daughter is young, she was frightened, scared and worried about me but the nurses took very good care of her. They checked her over, checked injuries on her and cleaned them up. My daughter was offered lunch and the same nurse sat and spoke to her about the accident and what was wrong with me, and what would be happening to me next. The Nurses calmed my daughter down, cheered her up and soon had her laughing and joking with them. This was a huge relief to me, as I couldn't move to see my daughter, only hear what was going on around me. The care I had was very fast and efficient. Nothing was too much trouble for any of the team. I can't thank them all enough for helping me and my daughter like they did! You're all a real credit to the department, and to the hospital. Thank you all so very much!
Visited Accident and emergency services on October 2023
Yeovil District Hospital has not yet replied.
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Review titled Easy colonoscopy
Rated 5 stars out of 5
by Astrid - Posted on 22 October 2023
Every aspect of my care was first class. The consultant who carried out the procedure was excellent, talked me through everything and calmed my nerves. A sedation was not necessary, I got some pain killer instead that worked perfectly for me. There was nothing undignified or embarassing. Everyone was friendly and helpful. Many thanks to all of you.
Visited Colorectal cancer services on October 2023
Yeovil District Hospital has not yet replied.
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Review titled Very disappointing doctor
Rated 1 star out of 5
by Anonymous - Posted on 05 October 2023
I walked into the A&E department after having been referred by someone from 111 at 8pm. I saw the triage nurse after an hour and she told me to wait to see a Doctor. I find myself 4 hours later still waiting to be seen by anyone with countless people coming in and out. Finally gone 1am I am seen by a doctor who belittled me being there with a laugh and said she wasn’t sure why she was bothering to do anything as it would have been fine. After a very long time waiting having being told to by two healthcare professionals it is an utter shame to have had that treatment after a long evening.
Visited Accident and emergency services on October 2023
Yeovil District Hospital has not yet replied.
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Review titled Colonoscopy
Rated 5 stars out of 5
by Marcus Alastair Conway Hill - Posted on 09 September 2023
Other than being left for an unknown time after I changed, every aspect of my care was the first class. The consultant who carried out the procedure was excellent, the pain despite no anaesthetic, although it was offered, the backup nurses gave a great atmosphere so that I would not feel tense. Many thanks to all of you.
Visited Don't know on September 2023
Yeovil District Hospital has not yet replied.
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Review titled Welcoming professional hospital
Rated 5 stars out of 5
by Tracy Walton - Posted on 19 August 2023
10/10 to Yeovil accident and emergency I attended today for a suspected blood clot in my leg following surgery. All staff from Receptionist, Triage nurse, Staff nurse on the Orthopaedic section and attending Orthopaedic Practitioner were reassuring and supportive and answered my questions. I need to return for a Doppler test tomorrow but that is the fault of the current government through underfunding that it was closed today. All staff were welcoming and friendly.
Visited Accident and emergency services on August 2023
Yeovil District Hospital has not yet replied.
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Review titled Good experience
Rated 5 stars out of 5
by Patricia - Posted on 26 August 2023
My husband has had to visit the AEC dep't four times over the last few days and I just wanted to say how kind and respectful every single person we came into contact were. Considering how busy the dep't is, patients were treated as soon as possible and greeted with a smile and a caring attitude. Thank you.
Visited Accident and emergency services on August 2023
Yeovil District Hospital has not yet replied.
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Review titled Amazing care
Rated 5 stars out of 5
by Liz Ward - Posted on 22 August 2023
Went in with an allergic reaction to a wasp sting. Was triaged quickly and taken straight to resus for immediate care. So impressed by everyone I was seen by.
Visited Accident and emergency services on August 2023
Yeovil District Hospital has not yet replied.
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Review titled Very quick and easy
Rated 5 stars out of 5
by Anonymous - Posted on 27 July 2023
I came for an initial investigation into a potential breast lump. Was advised I might have to wait for up to 3 hours, but was seen and out again within the hour. Everyone was very pleasant, polite and friendly, and luckily my lump was not cancerous. Was reassured, and extremely relieved. This is a great service, which we are lucky to have.
Visited Breast Surgery on July 2023
Yeovil District Hospital has not yet replied.
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Review titled Wonderful Service
Rated 5 stars out of 5
by Michael Powell - Posted on 18 July 2023
I had ear surgery and reconstruction on 7th July and found the team to be very caring and efficient. I've just had my stitches out and am so pleased and amazed with the result due to the great skill of the surgeon. Thank you to all involved!
Visited Plastic surgery on July 2023
Yeovil District Hospital has not yet replied.
Information supplied by Yeovil District Hospital NHS Foundation Trust