Ascenti
Carnac House, Carnac Court, Cams Hall Estate, Fareham, Hampshire, PO16 8UZPatient ratings and reviews
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Reviews
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Review titled Very good service
Rated 5 stars out of 5
by Margaret - Posted on 07 August 2024
The physio was very knowledgeable about my specific condition and understanding of the need for medication. The exercises given were realistic and helped my condition to improve.
Visited March 2024
Review titled Ascenti
Replied on 13 August 2024
Hi Margaret Thanks for leaving us a review, it's great to hear that your physiotherapist provided tailored advice, and that the exercises have helped with your condition! Best wishes Laura
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Review titled So knowledgable
by Adele Simone Wignall - Posted on 21 March 2024
My appointment was for my 10 year old daughter who had knee injuries due to sport. The depth of her injuries were far worse than I had realised until the physio should me things she actually couldn't do ie lift her legs, when led flat. The work he set her to do weekly, seemed somewhat simple to me, but was so hard for her. The improvement she made though was phenomenal, going for crying daily in agony, to actually playing and training 5 days a week is amazing. Plus she is soo much stronger know totally blown away!! Thank you so much.
Visited March 2024
Review titled Ascenti
Replied on 21 March 2024
Hi Adele Thanks for your fantastic review! We're over the moon to hear how your daughter's knee injury has improved, and that she is back training again following treatment. Kind regards Laura
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Review titled Excellent treatment.
Rated 5 stars out of 5
by Alyn Lamb - Posted on 08 June 2024
Very helpful in helping me understand the cause of my problem and the recommendation of the exercises to help alleviate the problem. Coupled with the massage the treatment and exercises released the trapped nerve.
Visited March 2024
Review titled Ascenti
Replied on 24 June 2024
Hi Alyn Thanks for leaving us a review. We're delighted to hear that the exercises and massage helped with your nerve problem, and that you have a better understanding of it now. I've logged your feedback to be shared with your physiotherapist and their manager. Best wishes Laura
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 22 August 2024
Found all concerned to be kind and efficient. Places of treatment were acceptable and within easy reach from home address.
Visited March 2024
Ascenti has not yet replied.
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Review titled Great environment
Rated 5 stars out of 5
by William - Posted on 11 May 2024
The physiotherapist who worked on my neck was great. He took the time to understand why I had damaged my neck. He also did a great job of relieving the pain and discomfort.
Visited March 2024
Review titled Ascenti
Replied on 14 May 2024
Hi William Thanks for letting us know about your experience, we're so pleased that your neck pain has improved as a result of the treatment. Best wishes Laura
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Review titled Very Helpful
Rated 5 stars out of 5
by Anonymous - Posted on 12 August 2024
Very supportive and gave lots of exercises to do. Very low key but helpfull with new ideas. Gave different exercises to do each week to help loosen the problem area
Visited March 2024
Review titled Ascenti
Replied on 13 August 2024
Dear patient Thank you for leaving us a review, we're glad the treatment has helped and that you are feeling more mobile now. All the best Laura
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Review titled Excelent Doctors and Service
Rated 5 stars out of 5
by Mihai Radu - Posted on 05 April 2024
I was very please and thankful for the treatment I received and happy with the experienced Doctors.
Visited March 2024
Review titled Ascenti
Replied on 19 April 2024
Hi Mihai Thank you for letting us know about your experience, it's great to hear that you are happy with the treatment provided. I have logged your feedback to be shared with the team. All the best Laura
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Review titled Treatment over ran
Rated 3 stars out of 5
by Anonymous - Posted on 11 July 2024
There was some quick improvement in my symptoms and thought I could have been discharged sooner. Gained the impression they wanted to prolong the treatment.
Visited March 2024
Review titled Ascenti
Replied on 30 July 2024
Thanks for leaving us a review, we're glad your symptoms improved as a result of the treatment. Sorry to hear you felt you could have been discharged earlier, if you would like to provide more feedback about this please let us know at nhs@ascenti.co.uk. Best wishes Laura
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Review titled Not great
Rated 3 stars out of 5
by Lauren - Posted on 18 February 2024
Each session I have had a different physio who has contradicted what the last physio has said will help. The first physio I saw was great she listening to what my symptoms were and seemed to give me a plan that would be helpful. I then saw another physio who was quite arrogant and not interested in what my symptoms were and explained to him the pain was no better. Third time I saw another physio who yet again changed my treatment plan and still the pain hasn’t improved, he also gave me a number to call to pay for some foot insoles and the numbers ring out!! Really quite disappointed with the service.
Visited February 2024
Review titled Ascenti
Replied on 20 February 2024
Hi Lauren I'm sorry to hear that you're disappointed with our service and that your pain hasn't improved. We'd like to investigate this further but can't locate your patient file based off the information provided. Please get in touch at nhs@ascenti.co.uk confirming your full name, contact details, postcode and DOB (or file code if known) to follow this up. Best wishes Laura
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Review titled Excellent physiotherapist
Rated 5 stars out of 5
by John shorrock - Posted on 11 July 2024
I was treated for sciatica and the physiotherapist examined me thoroughly at each of my four appointments. They explained the exercises I had to do very well and checked my progress at each appointment which ended with my condition clearing up.
Visited February 2024
Review titled Ascenti
Replied on 30 July 2024
Hi John Thanks for your excellent review, we're so pleased that the treatment was well explained and that your sciatica has improved. I've recorded your feedback to let the team know. Best wishes Laura