Communitas Clinics
Communitas Clinics Ltd, c/o Brigstock Family Practice, 83 Brigstock Road, Thornton Heath, Surrey, CR7 7JHPatient ratings and reviews
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Reviews
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Review titled Very satisfied
Rated 5 stars out of 5
by Lorraine Travi - Posted on 19 May 2024
I had a very bad ear infection which my Gp had to refer to the clinic for as she was unable to treat me further. I was anxious about how long I’d have to wait due to the symptoms but I needn’t have! I was seen within a few weeks. The Doctor was very helpful and gave me advice going forward. He also referred me to audiology and I am waiting for the appointment now. I would recommend this service
Visited May 2024
Review titled Communitas Clinics
Replied on 22 May 2024
Thank you very much for your comment. We are thrilled to hear you had a positive experience with our services. Regards Quality Team Communitas Clinics
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Review titled ENT scan results
Rated 4 stars out of 5
by Cristina - Posted on 09 May 2024
The experience was positive. The doctor was polite and respectful. I was seen on time. Everything was explained clearly and I had the opportunity to ask questions.
Visited May 2024
Review titled Communitas Clinics
Replied on 15 May 2024
Dear Cristina, Thank you for your comments. We are thrilled to hear you had a positive experience with our services. Regards Quality Team Communitas Clinics
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Review titled Straight forward practice
Rated 3 stars out of 5
by Richard Burnett - Posted on 08 April 2024
Waited over five weeks to get an appointment. Still had to call the surgery to book my appointment rather than them contacting me.
Visited April 2024
Review titled Communitas Clinics
Replied on 12 April 2024
Dear Richard Thank you for your feedback and we are sorry that the services provided were not to the expected standard. If you would like to look into this matter more closely, please send us an email on community.complaints@nhs.net Regards Quality Team Communitas Clinics
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Review titled A good experience
Rated 5 stars out of 5
by Anonymous - Posted on 08 April 2024
I was seen on time by the ENT team. They were pleasant and helpful and the micro suction was completed very well.
Visited April 2024
Review titled Communitas Clinics
Replied on 12 April 2024
Thank you for your comment. We are thrilled to hear you had a pleasant experience with our services. Regards Quality Team Communitas Clinics
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Review titled Great experience
Rated 5 stars out of 5
by Anonymous - Posted on 15 April 2024
Excellent ENT doctors - very helpful, kind and knowledgeable. Provided lots of advice and an effective treatment plan. Finally understand what the problem was. I would certainly recommend
Visited April 2024
Review titled Communitas Clinics
Replied on 17 April 2024
Thank you very much for your response. We are thrilled to hear you had a pleasant experience with our services. Regards Quality Team Communitas Clinics
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Review titled Appointment Experience
Rated 5 stars out of 5
by Anonymous - Posted on 01 May 2024
My ENT Appointment at Halley Stewart Clinic was easy to attend, Park, find department/room location for testing, have test completed and procedures explained. The pre-attendance information received by text was timely and precise. All in all was a very good experience conducted without delay or issues. Thank you.
Visited April 2024
Review titled Communitas Clinics
Replied on 02 May 2024
Thank you for your comments. We are thrilled to hear you had a pleasant experience with our services. Regards Quality Team Communitas Clinics
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Review titled Efficient and helpful
Rated 4 stars out of 5
by Judith - Posted on 01 May 2024
I was given time to explain my particular symptoms and history. Advice given was clear and detailed.
Visited April 2024
Review titled Communitas Clinics
Replied on 02 May 2024
Thank you for your comments. We are thrilled to hear you had a pleasant experience with our services. Regards Quality Team Communitas Clinics
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Review titled Convenient location
Rated 4 stars out of 5
by Anonymous - Posted on 13 April 2024
I was called for an examination at short notice which suited me fine as the location was very nearby with easy parking. I had a short wait before seeing the doctor who asked me relevant questions relating to my consition after reading notes from my GP. He concluded I would be referred on again for further investigations.
Visited April 2024
Review titled Communitas Clinics
Replied on 15 April 2024
Thank you for your comment. We are thrilled that you had a pleasant experience with our services. Regards Quality Team Communitas Clinics
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Review titled Excellent service
Rated 5 stars out of 5
by Ruth Coates - Posted on 25 April 2024
I have been seen twice by different consultants and both have given excellent service, with giving me a clear understanding of what I need to do with alternatives and follow ups. Couldn’t recommend more
Visited April 2024
Review titled Communitas Clinics
Replied on 29 April 2024
Dear Ms Coates, Thank you for your comments. We are thrilled to hear you had a positive experience with our services. We will ensure this is shared with the team. Regards Quality Team Communitas Clinics
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Review titled Prompt and Professional
Rated 4 stars out of 5
by Emily Barton - Posted on 07 March 2024
The telephone consultation was very good. The call was prompt and on time. The doctor made good effort to confirm she was speaking to the correct person. The information given was informative and my questions for confirmation were answered clearly; no jargon! The doctor was polite, respectful and caring. I'm really impressed! Thank you 😊
Visited March 2024
Review titled Communitas Clinics
Replied on 11 March 2024
Dear Emily Thank you for your comments. We are pleased to hear you had a positive experience with your services and will ensure this is shared with the team. Many thanks Quality Team Communitas Clinics