Communitas Clinics
Communitas Clinics Ltd, c/o Brigstock Family Practice, 83 Brigstock Road, Thornton Heath, Surrey, CR7 7JHPatient ratings and reviews
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Reviews
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Review titled Excellent care
Rated 5 stars out of 5
by Anonymous - Posted on 07 July 2023
The Community ENT team who saw me in Watford were kind, professional and went out of their way to accommodate me and provided excellent advice and care.
Visited July 2023
Review titled Communitas Clinics
Replied on 10 July 2023
Thank you for taking the time to leave this review. We are really pleased to hear your feedback which will be passed onto our team in recognition. Regards, Communitas Clinics Quality Team
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Review titled Very good
Rated 4 stars out of 5
by Michael Green - Posted on 07 June 2023
The staff were brilliant. Explained everything and acted appropriately. Was professional and polite.
Visited June 2023
Review titled Communitas Clinics
Replied on 12 June 2023
Hello Mr Green, Thank you for your positive feedback - we are so pleased to hear that all went well at your appointment. We will make sure to pass it on to the team. From The Quality Team at Communitas Clinics
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Review titled Efficient & friendly
Rated 5 stars out of 5
by Justin - Posted on 08 June 2023
Had a ENT consultation and from the minute arriving at reception to being promptly seen you could not have asked for a more pleasant and efficient experience - thanks!
Visited June 2023
Review titled Communitas Clinics
Replied on 12 June 2023
Hello Justin Thank you for your positive feedback - we are so pleased to hear that all went well at your appointment. We will make sure to pass it on to the team. From The Quality Team at Communitas Clinics
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Review titled Lovely practice
Rated 5 stars out of 5
by Anonymous - Posted on 16 May 2023
Wonderful staff. Was informed of a potential wait quickly. I was treated well and with kindness. Calm atmosphere and lovely waiting room too!
Visited May 2023
Review titled Communitas Clinics
Replied on 16 May 2023
Thank you for your positive feedback - we are pleased to hear everything went well for your appointment. Kind regards Quality Team Communitas Clinics
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Review titled Amazing care and service
Rated 5 stars out of 5
by Anonymous - Posted on 31 May 2023
This clinic has provided outstanding care and service. The Dr was personable and professional and treated my ear pain quickly and effectively. The follow ups were equally as thorough. The booking process was very easy and quick, highly recommend!
Visited May 2023
Review titled Communitas Clinics
Replied on 07 June 2023
Thank you for your positive feedback - we are pleased to hear everything went well for your appointment and follow-ups. Kind regards Quality Team Communitas Clinics
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Review titled Efficient and professional
Rated 4 stars out of 5
by Anonymous - Posted on 29 March 2023
Both hearing test and follow up audiology appointment were on time, and delivered in a way that inspired confidence
Visited March 2023
Review titled Communitas Clinics
Replied on 03 April 2023
Thank you very much for your positive feedback - we are pleased to hear your Audiology appointment went well and we will ensure to share your comments with the team.
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Review titled First class service
Rated 5 stars out of 5
by Alison - Posted on 28 March 2023
I was very impressed by the service I received. I was sent a text the day after I’d seen my GP asking me to call to make a convenient appointment at a location that suited me. I was seen exactly a week after seeing my GP. The consultant and HCA were very kind and took time to listen to my symptoms. I had an examination of my nose and throat with a scope which was quick and easy. Thank you for your care.
Visited March 2023
Review titled Communitas Clinics
Replied on 28 March 2023
Thank you very much for the positive feedback Alison - we are pleased to hear you were seen in a timely fashion and that your consultation went well. This will also be shared with the staff.
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Review titled Very friendly. No nonsense
Rated 4 stars out of 5
by Anonymous - Posted on 16 March 2023
There was a short delay due to doctor stuck in traffic but I was kept week informed and got all I needed from the consultation. All staff very friendly and helpful
Visited March 2023
Review titled Communitas Clinics
Replied on 17 March 2023
Thank you for taking the time to provide us with this feedback. We are pleased to hear that, despite the short delay to the start of your appointment, that our team provided you with a good service. Your feedback will be shared with our Team and will go a long way to recognise their work
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Review titled Brilliant appointment at Harpenden Memorial Hospital ENT
Rated 5 stars out of 5
by Lindsay Fraser-Moodie - Posted on 16 January 2024
Fantastic appointment today. Routine referral from GP and seen within 6 weeks, fabulous staff - very friendly, knowledgable and helpful and kind. Highly recommended this community ENT clinic and am very grateful. The specialist was fantastic and HCA super helpful and professional too. So easy to access for the local residents, too. Thank you.
Visited January 2023
Review titled Communitas Clinics
Replied on 18 January 2024
Dear Lindsay, Thank you for your positive feedback. We are thrilled to hear you had a pleasant experience with our services. Many thanks Quality Team Communitas Clinics
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Review titled Good Customer Service
Rated 5 stars out of 5
by Jane Adams - Posted on 02 December 2022
My experience was very good especially the Customer Service I had to cancel twice and was offered an appointment within a week. My consultant was very welcoming and took time to explain things to me, the nurse who helped was very polite and friendly which made me feel welcomed. I was given information on my condition which I found helpful and I would go back
Visited November 2022
Review titled Communitas Clinics
Replied on 17 January 2023
Dear Ms Adams, Thank you for taking the time to provide us with this feedback. We are pleased to hear that we were able to offer you a quick appointment and that our team provided you with such a good service. Your feedback will be shared with our Team and will go a long way to recognise their work Yours sincerely Communitas Clinics