Diagnostic World Ltd
Birmingham Research Park, Unit 58-59, Vincent Drive, Edgbaston, Birmingham, West Midlands, B15 2SQPatient ratings and reviews
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Reviews
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Review titled Glenfield Vascular Studies
Rated 5 stars out of 5
by CJA - Posted on 23 July 2024
Impressed with the visit and explanation from the ultrasound practitioner & next steps regarding an aortic aneurysm. Whole team were very friendly & supportive, from reception booking in process to scan. Thank you.
Visited July 2024
Review titled Diagnostic World Ltd
Replied on 23 July 2024
Thank you for taking the time to leave a review regarding your recent AAA ultrasound scan. I am pleased to read you felt supported during your appointment and the sonographer provided you with a comprehensive explanation. I will be sure to share your feedback with the wider team. Thank you, Laura York Quality Assurance Coordinator
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Review titled Very Helpful
Rated 5 stars out of 5
by Lorna Mc R - Posted on 19 December 2023
I found the team very friendly and helpful. I allowed 2 hours for a 1 hour drive to my appointment. Unfortunately I hit many problems on route and despite my best efforts was about to be late. I rang the team to say I was stuck in traffic. They were very helpful and supportive and managed to move me to a later slot. Big thank you guys.
Visited December 2023
Diagnostic World Ltd has not yet replied.
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Review titled terrible practice
Rated 1 star out of 5
by Anonymous - Posted on 29 August 2023
my referral was made in march and i was meant to have my scan in may. after 3 cancellations, 2 being the day before and 1 on the day i finally had it mid august. this was meant to be an urgent scan as well but nothing is urgent about a 5 month wait. it’s now been just over a week and i’m still waiting for my results. had this been done through the hospitals i would have had my results back last last week
Visited August 2023
Diagnostic World Ltd has not yet replied.
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Review titled Completely messed up!
Rated 2 stars out of 5
by Anonymous - Posted on 30 April 2023
Booked in for a pelvic scan, received an early morning call, woke me, less than 3 hours before my appointment to say they'd booked me in with the wrong sonographer, but don't worry we have another one there just later time. Arrived full bladder, they were running 15 mins late, and turns out my appointment was rearranged to be with someone who can't do pelvic scans. They said if I was on the other (original) list, they'd see me today. But 10 mins later said can't do anything! Was apologetic and annoyed, like me, said would report to their boss. Where does that get me already had 5 week wait from referral to appointment and now it's bank holiday weekend so won't hear until Tuesday! Such a shame our NHS is failing, having to outsource services to companies with incompetent admin staff!
Visited April 2023
Diagnostic World Ltd has not yet replied.
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Review titled Great service
Rated 5 stars out of 5
by George Page - Posted on 28 January 2023
I had one scan and am booked in for a second scan.very professional service.charming lady on the phone
Visited January 2023
Diagnostic World Ltd has not yet replied.
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Review titled Awful!! Do not trust these people
Rated 1 star out of 5
by Phoebe brown - Posted on 21 December 2022
Shocking service. Second cancellation without even letting me know. I had driven ten miles to the surgery and other patients had been let down by this company over 5 times!! Nhs I would seriously find someone else to do scans for you. The doctor surgery said diagnostics world cancel all the time without letting patients know and that the service is shocking. I am now going to go private.. avoid!!
Visited December 2022
Diagnostic World Ltd has not yet replied.