Evolutio Care Innovations Ltd HQ
Newtown House, Newtown Road, Henley on Thames, Oxfordshire, RG9 1TRPatient ratings and reviews
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Reviews
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Review titled worst pratice
Rated 1 star out of 5
by mark - Posted on 30 May 2024
on friday 30/05/2024 get a letter dated 24/05/2024 for my appoment on the 29/05/2024 did not know need perscription or sungallases as been in came out to try ring a taxi back hardley could see stated contatct my gp same day if run out on perscription phoned to day not heard any think like promised when spoken did to did not answer my question if did not write it down would said did not turn up there and was not polite was too busy trying get his key bord woring suposed be 12.30 din not get in till 12.50 how can the nhs give contracts to people like that arived at 12.00 trying to find it disgusting place
Visited May 2024
Evolutio Care Innovations Ltd HQ has not yet replied.
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Review titled poor service
Rated 1 star out of 5
by mark - Posted on 30 May 2024
30/05/2024 recived appoment on the letter dated 24/05/2024 for my oppoment on 29/05/2024 at 12.30 yet when phoned up wa stold 12.15 if i dint write it down they would wrote i did not saying did not turn up when phoned up was on the phone 45 before i gotthrought to them on the letter perscription and bring sunglas no wonder could not see if this run by the nhs no wonder we are in a mess know 6days to get a letter what a joke if think travling t oa clinic can forget that time got some one who can answer calls faster rember its costing us phoning up thats one place i never go again
Visited May 2024
Evolutio Care Innovations Ltd HQ has not yet replied.
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Review titled Rude manager
Rated 3 stars out of 5
by Anonymous - Posted on 09 November 2023
After attending this clinic I have mixed feelings, the receptionist and staff who assisted with my scans and testing were outstanding, along with the doctor who I see, however the manager seemed to be rude when speaking to staff who were already working hard, creating an uncomfortable atmosphere for everyone
Visited November 2023
Evolutio Care Innovations Ltd HQ has not yet replied.
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Review titled Very positive experience
Rated 5 stars out of 5
by Maggie Bridger - Posted on 27 October 2023
I was referred to Evolutio after an optometrist diagnosed pigment dispersion syndrome at a routine eye test. I subsequently emailed the clinic asking if I could be seen sooner due to anxiety about my diagnosis, and was given a much earlier appointment at a clinic further away. A few days before the appointment I had a phone call from a clinician reassuring me about my fears. I received a thorough examination at the appointment and was extremely relieved to discover I do not have this condition, but pigment remnants near my iris due to iritis, which had been there without concern for around twenty years. The doctor also discovered that I have dry eyes. So my symptoms for this condition are easily alleviated which I’m also very happy about. I feel that I received expert care at Evolutio, and not for the first time as my eye health history is quite complex. I will be attending a follow up appointment at my local clinic in six months’ time.
Visited October 2023
Evolutio Care Innovations Ltd HQ has not yet replied.
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Review titled useless
Rated 1 star out of 5
by Jeffrey Eatough - Posted on 27 July 2023
I had a text asking me to call for a follow up appointment. Impossible to get through whatever time of the day. You are 7 or more in the queue. I have better things to do with my life than listen to their muzak and being told my call is very important to them. If it was they would employ someone to answer calls. I thought this company was independent. If it was a private company, not an NHS subsidiary, it would go out of business
Visited July 2023
Evolutio Care Innovations Ltd HQ has not yet replied.
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Review titled Amazing company
Rated 5 stars out of 5
by Connie santarini - Posted on 08 February 2023
The care you get from this company is amazing from all the staff receptionist to the doctors everyone explains everything and are really caring and make sure you get the treatment you need 10/10
Visited January 2023
Evolutio Care Innovations Ltd HQ has not yet replied.