Healthshare Ltd
Suite 9 & 17, 20 Churchill Square, Kings Hill, West Malling, Kent, ME19 4YUPatient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Healthshare Ltd.
Reviews
-
Review titled Lovely Clinic
Rated 5 stars out of 5
by Lisa - Posted on 31 July 2024
I visited Healthshare clinic for a scan The Receptionist was smartly dressed and very polite and welcoming The waiting room was comfortable with relaxing surroundings The nurse and sonographer were kind caring and very reassuring as I was anxious I enjoyed a complimentary coffee after my scan
Visited July 2024
Review titled Healthshare Ltd
Replied on 01 August 2024
Dear Lisa, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s Ultrasound services and found our staff to be caring and reassuring. We would like to know where you had your appointment so we can pass on your feedback to the team. If you would like to do this, please email pals@healthshare.org.uk with comment reference number: 1849905 and the name of the clinic you attended. Best regards Healthshare Group
-
Review titled Good practice
Rated 5 stars out of 5
by Amanda - Posted on 26 July 2024
I have had pins and needles in my arm and hand ever since my physio My neck and hip are always much worse after any physio session I think I may have a trapped nerve in my neck as the pain radiates down my arm .
Visited July 2024
Review titled Healthshare Ltd
Replied on 29 July 2024
Dear Amanda, Thank you very much for taking the time to provide this feedback, we do take all comments very seriously. We strive to deliver the very best service at all times, so we are disappointed that we have not achieved this. We are sorry to hear that you have been suffering symptoms since you has your Physio we would like to be able to look into this further for you but would need to know your full name and the clinic that you attended please email pals@healthshare.org.uk with comment reference number: 1847859 with these details. Best regards Healthshare
-
Review titled Great place
Rated 5 stars out of 5
by Suzanne - Posted on 17 July 2024
Great place with friendly staff and informed of what was going to happen through the whole process. And after ultrasound was informed of findings and next steps
Visited July 2024
Review titled Healthshare Ltd
Replied on 17 July 2024
Dear Suzanne, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s ultrasound service and was well informed throughout the process. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with the Comment reference number: 1843380 , name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
-
Review titled Excellent!
Rated 5 stars out of 5
by Chris - Posted on 30 July 2024
My wife has been and this was my second visit. Hopefully I won't need another one but we both definitely recommend. 5Star all the way.
Visited July 2024
Review titled Healthshare Ltd
Replied on 31 July 2024
Dear Chris, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience for the second time of using Healthshare’s services If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1849352 , and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
-
Review titled MRI scan at Healthshare West London Clinic
Rated 5 stars out of 5
by Anonymous - Posted on 04 July 2024
I had been sent to this private clinic for an MRI on my lower back and sacral. The overall experience was excellent and the doctors and specialists were very friendly and professional. I have incontinence and informed the doctor that i was wearing a nappy during the scan incase it affected the results of the scan. He informed me it wouldn’t and I wasn’t made to feel uncomfortable or embarrassed to ask. Everything went smoothly and on time. Everyone was nice and friendly including the reception staff. A well run clinic.
Visited July 2024
Review titled Healthshare Ltd
Replied on 05 July 2024
Dear Patient, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s MRI services at Healthshare West London Clinic. Your comments have been forwarded to the team. Best regards Healthshare Group
-
Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 04 July 2024
Absolutely lovely members of staff. Cared to my needs and made me feel extremely comfortable throughout my time in the MRI tunnel.
Visited July 2024
Review titled Healthshare Ltd
Replied on 05 July 2024
Many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s MRI services and was made to feel comfortable. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1836776 , your name and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
-
Review titled Excellent service
Rated 5 stars out of 5
by Les Homewood - Posted on 29 July 2024
Very professional and friendly service from the physio at Old Rd West, Gravesend surgery. Parking in front of the surgery made it easy. She was very knowledgeable and made me feel at ease. I left the surgery feeling happy with the service.
Visited July 2024
Review titled Healthshare Ltd
Replied on 30 July 2024
Dear Les, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s services at the Old road West Clinic, your comments have been forwarded to the team. Best regards Healthshare Group
-
Review titled Great staff ..
Rated 4 stars out of 5
by Carol brown - Posted on 20 July 2024
Attended for ultra sound at Broad Street medical centre. The 2 female staff were pleasant, patient and caring. The lady who performed my scan explained exactly what was being done and ensured I felt comfortable at all times. The nurse made sure I was covered and not feeling exposed.
Visited July 2024
Review titled Healthshare Ltd
Replied on 22 July 2024
Dear Carol, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Ultrasound services at the Broad Street Medical centre, and found the staff to be pleasant, patient and caring Your comments have been forwarded to the team. Best regards Healthshare Group
-
Review titled Lovely staff
Rated 5 stars out of 5
by Lubnah sybah - Posted on 31 July 2024
Polite, friendly and welcoming staff members. Was seen to straight away and was seen quickly even though I was 30-40 minutes early for my appointment normally I'd be waiting for my appointment time and a lot of the times 20 minutes over my appointment time.
Visited July 2024
Review titled Healthshare Ltd
Replied on 01 August 2024
Dear Lubnah, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s services and found our staff to be polite, friendly and welcoming. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1849980 , and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
-
Review titled Ultrasound Appointment Review
Rated 5 stars out of 5
by Anonymous - Posted on 27 July 2024
I attended an ultrasound appointment at Sawston Medical Practice in July 2024. The Sonographer and her lady assistant provided a very considerate, efficient and professional service.
Visited July 2024
Review titled Healthshare Ltd
Replied on 29 July 2024
Dear Patient, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s Ultrasound services at Sawston Medical practice, your comments have been forwarded to the team. Best regards Healthshare Group