Healthshare Ltd
Suite 9 & 17, 20 Churchill Square, Kings Hill, West Malling, Kent, ME19 4YUPatient ratings and reviews
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Reviews
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Review titled Riverside clinic Brentford
Rated 5 stars out of 5
by Anonymous - Posted on 21 June 2024
very helpful staff extremely polite and helpful. For my dxa scan sabba the young lady who did it. was very polite helpful and explained everything to me and treated me with respect.
Visited June 2024
Review titled Healthshare Ltd
Replied on 24 June 2024
Dear patient, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s services at the Healthshare Clinic West London. Your comments have been forwarded to the team. Best regards Healthshare Group
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Review titled Very good service
Rated 5 stars out of 5
by Anonymous - Posted on 21 May 2024
The person who phoned me came across as efficient and friendly and they have referred me to a surgeon.
Visited May 2024
Review titled Healthshare Ltd
Replied on 22 May 2024
Dear patient, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s services and you found the staff to be friendly and efficient. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1815521 and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Great practice
Rated 5 stars out of 5
by Kari - Posted on 20 May 2024
Highly professional, informative, considerate and respectful consultation and following treatment. Advise was provided with patience with appropriate time given to discuss and understand the problem and required immediate and long-term next steps/treatment.
Visited May 2024
Review titled Healthshare Ltd
Replied on 20 May 2024
Dear Kari, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience using Healthshare’s services. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1814283 and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Professional practice
Rated 5 stars out of 5
by Anonymous - Posted on 02 June 2024
My experience was very positive with friendly and efficient staff . The appointment system and text reminders was very useful.
Visited May 2024
Review titled Healthshare Ltd
Replied on 03 June 2024
Dear patient, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s services. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with the comment reference number: 1820911 and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Fantastic service
Rated 5 stars out of 5
by Anonymous - Posted on 24 May 2024
Fantastic service from start to finish. I was offered a location close to me, there was parking available. I was called through on time, and after a very efficient and professional procedure, was on my way within 15 minutes. The young lady was very helpful, and did the whole job impeccable
Visited May 2024
Review titled Healthshare Ltd
Replied on 28 May 2024
Dear patient, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s services. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1817602 and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled A very Professional Medical Practice
Rated 5 stars out of 5
by Alexander Reynolds - Posted on 03 June 2024
Very professional and well run with very professional, helpful and pleasant staff. The Medical professional who saw me was extremely helpful and referred me to a class a
Visited May 2024
Review titled Healthshare Ltd
Replied on 03 June 2024
Dear Alexander, thank you for taking the time to provide this feedback. We are pleased to hear that you found the service to be professional and well run at your appointment. We do hope that any future care that you receive meet these standards. We would like to pass on your comments to the team that cared for you. If you would like to do this please email pals@healthshare.org.uk with comment reference number: 1821212 and the name of the clinic you attended. Best regards Healthshare Group
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Review titled Ultrasound
Rated 4 stars out of 5
by Ms Gourde - Posted on 12 May 2024
The nurse who collected me from the waiting area was friendly and polite. I did find the sonographer a bit firm and cold. Needless to say, she was just doing her job, I suppose.
Visited May 2024
Review titled Healthshare Ltd
Replied on 13 May 2024
Dear Ms Goude, thank you very much for taking the time to provide feedback about your appointment at one of our clinics. We do take all of our complaints seriously and would like to look into your comments regarding the sonographer, if you would like us to do this please sent an email to pals@healthshare.org.uk with comment reference number: 1810044 and the name of the clinic you attended. Best regards Healthshare Group
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Review titled Great doctor
Rated 5 stars out of 5
by Irena Kazanska - Posted on 30 May 2024
Doctor from MSK team was very professional, understanding and helpful. He explained to me what is going on with my body and suggested different treatment options. I left his office more optimistic than I entered. Many thanks, I am very grateful - Irina Kazanska
Visited May 2024
Review titled Healthshare Ltd
Replied on 30 May 2024
Dear Irena, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s MSK services. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1819753 and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. We wish you all the best, best regards Healthshare Group
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Review titled Friendly staff
Rated 5 stars out of 5
by Loraine - Posted on 17 May 2024
Staff were very pleasant and friendly also polite explained procedure and put your mind at rest. The cubicle where they greet you and the changing room is a little snug, but the overall experience was a credit to your service.
Visited May 2024
Review titled Healthshare Ltd
Replied on 20 May 2024
Dear Loraine, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s services. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1813570 and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. We wish you all the best, best regards Healthshare Group
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Review titled Good Care
Rated 3 stars out of 5
by Jacqueline Beegoo - Posted on 31 May 2024
I was seen on time and everything was explained to me. I was given reassurance as needed. Very pleasant professionals
Visited May 2024
Review titled Healthshare Ltd
Replied on 03 June 2024
Dear Jacqueline, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s services. We would like to know where you had your appointment so we can pass on your feedback to the team. If you would like to do this, please email pals@healthshare.org.uk with comment reference number: 1820561 and the name of the clinic you attended. Best regards Healthshare Group