Healthshare Ltd
Suite 9 & 17, 20 Churchill Square, Kings Hill, West Malling, Kent, ME19 4YUPatient ratings and reviews
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Reviews
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Review titled Brilliant MRI team
Rated 5 stars out of 5
by Karl Woodhouse - Posted on 13 May 2024
The team at the mobile MRI unit at Harold Wood Polyclinic are fantastic. Friendly, professional, efficient and reassuring. Their communication before the appointment had everything I needed. On the day they saw me right on time and made me feel at ease. The scan was performed efficiently and they gave very clear expectations of the next steps. They were brilliant. Thanks
Visited May 2024
Review titled Healthshare Ltd
Replied on 13 May 2024
Dear Karl, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s MRI services and found the team to be Friendly, professional, efficient and reassuring. Your comments have been forwarded to the team. Best regards Healthshare Group
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Review titled Fantastic Clinic
Rated 5 stars out of 5
by Waheeda Samadi - Posted on 04 May 2024
I had an MRI check up and all went so good, on time and met the nice and professional staff at the clinic. I thank NHS my GP and the doctors at the clinic.
Visited May 2024
Review titled Healthshare Ltd
Replied on 07 May 2024
Dear Waheeda, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s MRI services. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1806683 and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. We wish you all the best, best regards Healthshare Group
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Review titled Excellent
Rated 5 stars out of 5
by Gillsiwillsi - Posted on 12 May 2024
A lovely clinic with friendly staff. Everyone was helpful and professional, and I was seen promptly. Fantastic experience! Best of all perhaps, for someone using public transport to get there, Google Maps' directions were absolutely spot on!!
Visited May 2024
Review titled Healthshare Ltd
Replied on 13 May 2024
Dear Gillsiwillsi, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s services and you found the staff to be helpful and professional, If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: , and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Very professional
Rated 5 stars out of 5
by Linda - Posted on 09 May 2024
Everything was explained from the moment I arrived to when I left. I was put at ease by the staff and explanations. The reminders were very helpful.
Visited May 2024
Review titled Healthshare Ltd
Replied on 09 May 2024
Dear Linda, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s services. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with the Comment reference number: 1808960 , name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Great experience
Rated 5 stars out of 5
by A Smith - Posted on 09 May 2024
The checks were professionally and well done, got seen on time. I was well looked after. Can't fault any aspects of the service.
Visited May 2024
Review titled Healthshare Ltd
Replied on 10 May 2024
Dear A Smith, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s service. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with the Comment reference number: 1808996 , name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Healthshare Ultrasound
Rated 5 stars out of 5
by Anonymous - Posted on 05 May 2024
I have felt quite stressed , because I have had a series of scans in the last 18 months. The nurse I saw who did my scan at Highcroft surgery in Arnold Notts was excellent .She explained everything very clearly and was able to tell me that the cysts in my abdomen were unchanged from six months ago .This was a great reassurance to me .She also explained that I shouldn't worry if I was called again in six months . This was likely to happen as a routine check. She showed great empathy , and I did feel reassured . Appointment was on time too .
Visited May 2024
Review titled Healthshare Ltd
Replied on 07 May 2024
Dear Patient, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s services at the Highcroft surgery. Your comments have been forwarded to the team. Best regards Healthshare Group
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Review titled It's a Great Practice.
Rated 5 stars out of 5
by Arturo Velenia - Posted on 05 May 2024
Very to easy to book appointment and find you the clinic near your place. I did not wait long to be seen.The staff were i went was very proffesional.
Visited May 2024
Review titled Healthshare Ltd
Replied on 07 May 2024
Dear Arturo, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s services and you found the staff to be to be professional. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1806813 , and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Very well organized
Rated 5 stars out of 5
by Colin - Posted on 14 May 2024
Everyone was polite and helpful. The medical staff were very professional. Clean and neat, tidy and well organizesmd Plenty of parking space. All my questions were answered and I felt very confident that the staff knew their job well
Visited May 2024
Review titled Healthshare Ltd
Replied on 15 May 2024
Dear Colin, many thanks for your kind feedback on your patient journey. We are delighted to hear that the care delivered was professional, well organised and staff helpful. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1811418 and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Happy Patient!
Rated 5 stars out of 5
by Frances Manning - Posted on 28 May 2024
Everyone was very friendly and professional, they spent time explaining the procedure, and made my visit to them enjoyable, and treated me with the upmost respect from the moment I arrived until the time I left. Very Well Done! to everyone involved
Visited May 2024
Review titled Healthshare Ltd
Replied on 29 May 2024
Dear Frances, thank you for taking the time to provide this feedback. We are delighted to hear that you were treated with the utmost respect throughout your appointment. We love hearing that you are a happy patient! We do hope that any future care that you receive meet these standards. We would like to pass on your comments to the team that cared for you. If you would like to do this please email pals@healthshare.org.uk with comment reference number: 1818638 and the name of the clinic you attended. Best regards Healthshare Group
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Review titled Very good practice
Rated 5 stars out of 5
by Andy Stiel - Posted on 08 May 2024
Being my first visit to this practice I found it very easy to park and locate the correct department for my procedure, where I found the staff to be very friendly and competent.
Visited May 2024
Review titled Healthshare Ltd
Replied on 09 May 2024
Dear Andy, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s services and you found the staff to be friendly. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1808308 with the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group