Healthshare Ltd
Suite 9 & 17, 20 Churchill Square, Kings Hill, West Malling, Kent, ME19 4YUPatient ratings and reviews
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Reviews
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Review titled Very good service
Rated 5 stars out of 5
by Anonymous - Posted on 01 June 2024
This is my second visit and one phone call and I have been very pleased with the service. The physio gave me a new set of exercises to use in conjunction with an exercise band. She showed me the correct way to do these and answered all my questions fully. I now have a follow up appointment and wish to thank Health share and the physios for their help.
Visited May 2024
Review titled Healthshare Ltd
Replied on 03 June 2024
Dear patient, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s Physiotherapy services. We would like to know where you had your appointment so we can pass on your feedback to the team. If you would like to do this, please email pals@healthshare.org.uk with comment reference number: 1820823 and the name of the clinic you attended. Best regards Healthshare Group
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Review titled Very friendly care and service
Rated 5 stars out of 5
by Sue McKenzie - Posted on 21 May 2024
Very friendly staff from reception to nurses and doctor. Very good service with great care taken with treatment. Coffee also very welcome to finish.
Visited May 2024
Review titled Healthshare Ltd
Replied on 22 May 2024
Dear Sue, many thanks for your kind feedback on your patient journey. We are delighted to hear that the care delivered was friendly and caring from all of the team. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1815309 and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled What a wonderful place
Rated 5 stars out of 5
by John Clive Dye - Posted on 16 May 2024
I was made very welcome, first class treatment. Fully recommended and NHS should be proud to be connected with Healthshare.
Visited May 2024
Review titled Healthshare Ltd
Replied on 17 May 2024
Dear John, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s services. We would like to know where you had your appointment so we can pass on your feedback to the team. If you would like to do this, please email pals@healthshare.org.uk with comment reference number: 1812842 and the name of the clinic you attended. Best regards Healthshare Group
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Review titled Excellent experience
Rated 5 stars out of 5
by Anonymous - Posted on 26 May 2024
From informing me of my appointment, with continual reminders and preparation instructions up until the day of my appointment. Staff were extremely professional and polite. Appointment was punctual.
Visited May 2024
Review titled Healthshare Ltd
Replied on 28 May 2024
Dear patient, thank you for taking the time to provide this feedback. We are pleased to hear that you found the service to be excellent. We do hope that any future care that you receive meet these standards. We would like to pass on your comments to the team that cared for you. If you would like to do this please email pals@healthshare.org.uk with comment reference number: 1817989 and the name of the clinic you attended. Best regards Healthshare Group
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Review titled Great practice
Rated 4 stars out of 5
by Anonymous - Posted on 24 May 2024
Good experience there's where very friendly and helpful also very good in what there do . I felt at ease with the nurse she was very good in explaining what she had to do.
Visited May 2024
Review titled Healthshare Ltd
Replied on 28 May 2024
Dear patient, many thanks for your kind feedback on your patient journey. We are delighted to hear that the care delivered was friendly and helpful. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1817520 , your name and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Difficult to fault
Rated 5 stars out of 5
by Anonymous - Posted on 23 May 2024
My appointment was for 11.30 I arrived early and was on my way at 11.28 Very polite and friendly staff.
Visited May 2024
Review titled Healthshare Ltd
Replied on 24 May 2024
Dear patient, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s services and you found the staff to be friendly. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1816861, your name and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Excellent practice
Rated 5 stars out of 5
by Anonymous - Posted on 31 May 2024
Have just been seen about an ongoing shoulder problem and came away with peace of mind about some of the symptoms that worried me. Good to know and have now been referred for physio at the same location
Visited May 2024
Review titled Healthshare Ltd
Replied on 03 June 2024
Dear patient, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s physiotherapy service. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1820602 and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Great Service
Rated 5 stars out of 5
by Anonymous - Posted on 15 May 2024
I did not need to wait long for my appointment and received all the information that I needed in plenty of time. The 2 ladies that did the procedure were fabulous and explained everything in greet detail before they did the scan
Visited May 2024
Review titled Healthshare Ltd
Replied on 16 May 2024
Dear patient, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s scanning services. We would like to know where you had your appointment so we can pass on your feedback to the team. If you would like to do this, please email pals@healthshare.org.uk with comment reference number: 1812189 and the name of the clinic you attended. Best regards Healthshare Group
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Review titled Great service
Rated 5 stars out of 5
by Jane - Posted on 04 May 2024
My Clinician was amazing and highly recommend him. He took great care of me and explained the whole procedure. Would always want him in the future. Thank you
Visited May 2024
Review titled Healthshare Ltd
Replied on 07 May 2024
Dear Jane, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s services. We would like to know where you had your appointment so we can pass on your feedback to the team. If you would like to do this, please email pals@healthshare.org.uk with comment reference number: 1806707 and the name of the clinic you attended. Best regards Healthshare Group
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Review titled Great practice
Rated 5 stars out of 5
by Megan - Posted on 07 May 2024
The two ladies that were in charge of the MRI room on the 06/05/2024 were fantastic. Informative and thorough with instructions when entering the tunnel. They made the experience as pleasant as it could be which I was grateful for. The lady on reception was pleasant and smiley. The Global Clinic itself was clean and welcoming, nice atmosphere.
Visited May 2024
Review titled Healthshare Ltd
Replied on 08 May 2024
Dear Megan, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s MRI services at the our Healthshare Norwich Clinic. Your comments have been forwarded to the team. Best regards Healthshare Group