Healthshare Ltd
Suite 9 & 17, 20 Churchill Square, Kings Hill, West Malling, Kent, ME19 4YUPatient ratings and reviews
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Reviews
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Review titled Outstanding Practice
Rated 5 stars out of 5
by Timea Watts - Posted on 09 May 2024
I had two appointment recently at the Healthshare Clinic and both times I was blown away by the professionalism and kindness. The appointments were on time and the consultants were fantastic, explained everything well and offered reassurance. Made a difficult time easy. Could not recommend them highly enough!
Visited May 2024
Review titled Healthshare Ltd
Replied on 10 May 2024
Dear Timea, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience for the second time of using Healthshare’s services If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1809064 , and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Outstanding Care, Equipment & Skills
Rated 5 stars out of 5
by Mike H - Posted on 23 May 2024
Warmly welcomed. Comfortable waiting area. Top class technological equipment. Considerate and highly proficient staff. Faultless and efficient from start to finish. Thanks to all concerned.
Visited May 2024
Review titled Healthshare Ltd
Replied on 23 May 2024
Dear Mike, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s services and found our staff to be Considerate and highly proficient. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with the Comment reference number: 1816667, name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Good experience
Rated 5 stars out of 5
by Rosalind Attridge - Posted on 03 May 2024
Had a phone call the day after my GPs referral and was able to get an appointment quickly. Full info sent and several reminders of the appointment by text. On the day I only had to wait a couple of minutes before being called through 10 mins earlier than my appointment time. Very pleasant and helpful nurse and efficient consultant. Whole procedure only took a few minutes. Waiting for the required 15 mins afterwards we were able to get a coffee or tea from the machine. Overall it was a relaxed and efficient experience.
Visited May 2024
Review titled Healthshare Ltd
Replied on 07 May 2024
Dear Rosalind, many thanks for your kind feedback on your patient journey. We are delighted to hear that the care delivered was a relaxed and efficient experience for you, If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with the Comment reference number: 1806417 , name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Excellent Service
Rated 5 stars out of 5
by Geoffrey Walker - Posted on 22 May 2024
Excellent experience. Appointment on time, results received by my GP within 5 hours who explained their significance and referred me on to the hospital for further evaluation. Thank you.
Visited May 2024
Review titled Healthshare Ltd
Replied on 22 May 2024
Dear Geoffrey, many thanks for your kind feedback. It is good to hear that you have had an excellent experience of using Healthshare’s services. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with the Comment reference number: 1816057 , name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Healthshare
Rated 5 stars out of 5
by Pinkflamingo46 - Posted on 02 May 2024
From the moment I arrived till I had my appointment all the staff were lovely and made me feel at ease would definitely recommended this place
Visited May 2024
Review titled Healthshare Ltd
Replied on 07 May 2024
Dear Patient, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s services and the staff made you feel at ease. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1805723 , your name and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled First class
Rated 5 stars out of 5
by Anonymous - Posted on 09 May 2024
Was seen 30 mins early for CT scan. Professional informative staff, with a welcoming atmosphere. Made to feel at ease with a full and clear explanation of the procedure.
Visited May 2024
Review titled Healthshare Ltd
Replied on 10 May 2024
Many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s services and you found the staff to be professional and informative. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1809003 , your name and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Excellent staff
Rated 5 stars out of 5
by Gillian - Posted on 14 May 2024
Seen on time and treated with respect by friendly and professional staff. I had no apprehensions and was kept fully informed. A very good experience.
Visited May 2024
Review titled Healthshare Ltd
Replied on 15 May 2024
Dear Gillian, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience using Healthshare’s services. We would like to know where you had your appointment so we can pass on your feedback to the team. If you would like to do this, please email pals@healthshare.org.uk with comment reference number: 1811441 and the name of the clinic you attended. Best regards Healthshare Group
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Review titled Great care and respect
Rated 5 stars out of 5
by Anonymous - Posted on 25 May 2024
Was treated with care and upmost respect at all points, from checking in onwards throughout my appointment
Visited May 2024
Review titled Healthshare Ltd
Replied on 28 May 2024
Dear patient, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s services. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1817841 and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. We wish you all the best, best regards Healthshare Group
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Review titled Very hard to find the Healthcare Ultrasound dept
Rated 4 stars out of 5
by John Spokes - Posted on 24 May 2024
No signage. It was pot luck finding the waiting area. The persons before and after me had same challenge
Visited May 2024
Review titled Healthshare Ltd
Replied on 28 May 2024
Dear John, thank you for taking the time to provide this feedback, We would like to find out where you had your ultrasound appointment to enable us to address the signage. To assist us with making improvements please email pals@healthshare.org.uk with comment reference number: 1817665 and the name of the clinic you attended. Best regards Healthshare Group
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Review titled First class help.
Rated 5 stars out of 5
by Anonymous - Posted on 17 May 2024
I have peripheral neuropathy and following a fall 18 months ago I broke my leg and dislocated my ankle. I had a plate inserted and although everything healed and physio was successful at the time, other problems have now arisen causing me pain and discomfort. I attended an appointment and had a thorough check and exercises to ascertain what to do next. The physio was very knowledgeable, friendly and efficient. He arranged for me to speak to the physio at Longfield the following day who took a history, gave me further appointments and sent me exercises tailored to my needs to do at home. Again he was friendly, knowledgeable and answered all questions that had arisen. I feel that I am getting somewhere now and wish to thank all concerned for their help and in sharing there expertise with me. I am very grateful and look forward to getting better again.
Visited May 2024
Review titled Healthshare Ltd
Replied on 20 May 2024
Dear patient, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s physiotherapy services in the DGS service. Your feedback has been forwarded to the team. We wish you all the best in your recovery, best regards Healthshare Group