Healthshare Ltd
Suite 9 & 17, 20 Churchill Square, Kings Hill, West Malling, Kent, ME19 4YUPatient ratings and reviews
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Reviews
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Review titled Great Riverside clinic
Rated 5 stars out of 5
by Dani Castelucci - Posted on 11 May 2024
About a month ago I had a very bad experience at the Earl’s Court Clinic, but yesterday at Riverside (Brentford) the service was spotless. Everyone was so professional, polite, and empathetic! The nurse and doctor made me feel confident and relaxed and I’ll try to always do my exams there from now on
Visited May 2024
Review titled Healthshare Ltd
Replied on 13 May 2024
Dear Dani, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s services at The West London Clinic (Riverside), your comments have been forwarded to the team. Best regards Healthshare Group
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Review titled Very nice staff
Rated 5 stars out of 5
by Anonymous - Posted on 22 May 2024
Everyone was very professional and treated me kindly and with respect. The procedure I was there for was explained clearly every step of the way and was carried out with care.
Visited May 2024
Review titled Healthshare Ltd
Replied on 22 May 2024
Dear Patient, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s services. We would like to know where you had your appointment so we can pass on your feedback to the team. If you would like to do this, please email pals@healthshare.org.uk with comment reference number: 1816049 with your name and the name of the clinic you attended. Best regards Healthshare Group
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Review titled Well managed
Rated 5 stars out of 5
by Anonymous - Posted on 03 May 2024
The appointment was handled professionally but also personal to me looked after very well . Excellent
Visited May 2024
Review titled Healthshare Ltd
Replied on 07 May 2024
Dear Patient, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s services. We would like to know where you had your appointment so we can pass on your feedback to the team. If you would like to do this, please email pals@healthshare.org.uk with comment reference number: 1806043 with your name and the name of the clinic you attended. Best regards Healthshare Group
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Review titled Professional care at Healthshare
Rated 5 stars out of 5
by Anonymous - Posted on 15 May 2024
I had a MRI at Healthshare clinic Colney, Norwich, Norfolk & would thoroughly recommend them. All the staff were friendly & very professional.
Visited May 2024
Review titled Healthshare Ltd
Replied on 16 May 2024
Dear patient, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s MRI services at Healthshare Clinic Norwich, your comments have been forwarded to the team. Best regards Healthshare Group
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Review titled Prompt and efficient
Rated 5 stars out of 5
by Anonymous - Posted on 01 June 2024
Easy to book, check in, and I was seen promptly. Directions to the medical centre would help when the booking is confirmed.
Visited May 2024
Review titled Healthshare Ltd
Replied on 03 June 2024
Dear patient, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s services. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1820803 and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. We can identify the medical centre you attended and pass on your comment about directions. We wish you all the best, best regards Healthshare Group
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Review titled Efficient service
Rated 5 stars out of 5
by Ann - Posted on 22 May 2024
Although the MRI delayed due to running a little late the staff were pleasant, considerate and friendly. They checked half way through that I was ok, which I appreciated. The whole process was smooth and efficient.
Visited May 2024
Review titled Healthshare Ltd
Replied on 23 May 2024
Dear Ann, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s MRI services. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1816287 and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. We wish you all the best, best regards Healthshare Group
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Review titled Positive Experience
Rated 5 stars out of 5
by Suzy Cooke - Posted on 06 May 2024
My visit to the practice was a very positive one, lovely and relaxing atmosphere the staff were very kind and respectful, would recommend to everyone having an appointment here.
Visited May 2024
Review titled Healthshare Ltd
Replied on 07 May 2024
Dear Suzy, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s services and found the staff to be very kind and respectful . If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with the Comment reference number: 1806990 , name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Lovely staff and a great practice
Rated 5 stars out of 5
by Isabella - Posted on 17 May 2024
I was extremely anxious for my MRI scan but the staff doing my MRI scan kept me calm and reassured me. They were so kind to me. Thank you so much!
Visited May 2024
Review titled Healthshare Ltd
Replied on 20 May 2024
Dear Isabella, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s MRI service and that you were reassured by staff. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with the comment reference number: 1813496 and name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Great practice!!
Rated 5 stars out of 5
by Daniela - Posted on 30 May 2024
Very satisfied with the staff, I received messages that I might not forget the appointment and another very important thing, I didn't wait at all to see the doctor. Recommend!
Visited May 2024
Review titled Healthshare Ltd
Replied on 31 May 2024
Dear Daniela, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s services. We would like to know where you had your appointment so we can pass on your feedback to the team. If you would like to do this, please email pals@healthshare.org.uk with comment reference number: 1819872 and the name of the clinic you attended. Best regards Healthshare Group
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Review titled Very good exlerience
Rated 5 stars out of 5
by Anonymous - Posted on 08 May 2024
Fantastic service and very friendly staff who were extremely helpful. I will certainly recommend your company to any of my family and friends.
Visited May 2024
Review titled Healthshare Ltd
Replied on 09 May 2024
Dear Patient, many thanks for sharing your comments with us. We are delighted to hear that you have had a good experience of using Healthshare’s services and found our staff to be friendly and helpful during your visit . We would like to know where you had your appointment so we can pass on your feedback to the team. If you would like to do this, please email pals@healthshare.org.uk with comment reference number: 1808427 With your name and the name of the clinic you attended. Best regards Healthshare Group