Healthshare Ltd
Suite 9 & 17, 20 Churchill Square, Kings Hill, West Malling, Kent, ME19 4YUPatient ratings and reviews
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Reviews
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Review titled Superb facility
Rated 5 stars out of 5
by Fay - Posted on 05 April 2024
Appointment offered within a reasonable time . Cancelations always available . Friendly. Efficient and effective facility. I had one appointment for a scan . Gp referred me for another and the staff made every effort to give me an appointment for the second scan at the same time as the first to save me time and effort . Much appreciated the effort
Visited April 2024
Review titled Healthshare Ltd
Replied on 05 April 2024
Dear Fay , many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s services. We would like to know where you had your appointment so we can pass on your feedback to the team. If you would like to do this, please email pals@healthshare.org.uk with comment reference number: 1790882 and the name of the clinic you attended. Best regards Healthshare Group
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Review titled Great Experience
Rated 5 stars out of 5
by Anonymous - Posted on 16 April 2024
Lovely friendly staff, place was spotlessly clean and my appointment was on time,all round lovely experience!
Visited April 2024
Review titled Healthshare Ltd
Replied on 16 April 2024
Dear patient, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s services and you found the staff to be friendly. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1796404, your name and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Great Practice
Rated 5 stars out of 5
by H Mushangi - Posted on 06 April 2024
Very nice people treated me with dignity and respect . From the reception guy right up to the ladies who did the ultrasound scan .
Visited April 2024
Review titled Healthshare Ltd
Replied on 08 April 2024
Dear H Mushangi, many thanks for your kind feedback. It is good to hear that you have had a positive experience using Healthshare’s ultrasound services. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1791316 and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. We wish you all the best, best regards Healthshare Group
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Review titled Excellent experience
Rated 5 stars out of 5
by Sue. - Posted on 23 April 2024
I was made very welcome and treated with care and efficiency. The staff were all helpful and kind. I would be very happy to accept treatment here again.
Visited April 2024
Review titled Healthshare Ltd
Replied on 23 April 2024
Dear Sue, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s services. We would like to know where you had your appointment so we can pass on your feedback to the team. If you would like to do this, please email pals@healthshare.org.uk with comment reference number: 1799866 and the name of the clinic you attended. Best regards Healthshare Group
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Review titled Very helpful practice
Rated 5 stars out of 5
by Sally Skier - Posted on 05 April 2024
My appointment was on time and I was treated very well. The parking was very good with plenty of disabled spaces for me. I managed to park near to the door. I was offered a wheelchair which was helpful.
Visited April 2024
Review titled Healthshare Ltd
Replied on 05 April 2024
Dear Sally, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s services and that your were treated well throughout your appointment. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1790913 and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. We wish you all the best, best regards Healthshare Group
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Review titled Excellent service
Rated 5 stars out of 5
by Jan - Posted on 14 April 2024
I had a scan on the 05/04/2024. The service was excellent. The ladies were excellent. Very kind. Helpfully, polite, well done ladies .really caring
Visited April 2024
Review titled Healthshare Ltd
Replied on 15 April 2024
Dear Jan, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s scanning services. We would like to know where you had your appointment so we can pass on your feedback to the team. If you would like to do this, please email pals@healthshare.org.uk with comment reference number: 1795262 and the name of the clinic you attended. Best regards Healthshare Group
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Review titled Great experience!
Rated 5 stars out of 5
by Amy - Posted on 18 April 2024
Attended the clinic for ultrasound scans, the sonographer and other member of staff were so friendly and welcoming and made me feel completely at ease during a somewhat uncomfortable procedure. Smiley faces but remained professional. Would highly recommend this clinic.
Visited April 2024
Review titled Healthshare Ltd
Replied on 19 April 2024
Dear Amy, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s Ultrasound services and found our staff to be friendly and welcoming. We would like to know where you had your appointment so we can pass on your feedback to the team. If you would like to do this, please email pals@healthshare.org.uk with comment reference number: 1797932 and the name of the clinic you attended. Best regards Healthshare Group
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Review titled Wonderful Clinic
Rated 5 stars out of 5
by Anonymous - Posted on 12 April 2024
This is the second time I have been to this clinic for a scan guided injection. The person giving the injection and the person helping were absolutely amazing! They explained to me at every stage what was going on. I am a very nervous patient and they allowed my husband in the room with me for support. They were both kind and curious and really took their jobs very seriously, making sure that I was ok the whole time. It has to be an absolute 10/10
Visited April 2024
Review titled Healthshare Ltd
Replied on 12 April 2024
Dear Patient, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience for a second time of using Healthshare’s services If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1794313, your name and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Amazing place
Rated 5 stars out of 5
by J Sampson - Posted on 20 April 2024
I recently had to have an ultrasound at this clinic, which I'd not heard of before. I was worried about going somewhere new for such an important appointment, but as I drove up the long driveway to the buildings which contain the clinic, I was in awe. Not only is the setup very picturesque, but the carpark is a good size. As I walked in, I was greeted and helped with clear directions to get to the right waiting room. Then I was collected by another very friendly and helpful person to take me through to the ultrasound room and again made to feel welcome. The technician and assistant made me feel safe and comfortable and I left feeling positive about the whole experience. Can't recommend this clinic enough.
Visited April 2024
Review titled Healthshare Ltd
Replied on 22 April 2024
Dear J Sampson, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s ultrasound services. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1798772 and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. We wish you all the best, best regards Healthshare Group
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Review titled Treatment First Class
Rated 5 stars out of 5
by Anonymous - Posted on 24 April 2024
The clinic was easy to get to. Had scan and injection. Diagnosis was given to me immediately. Doctor very friendly putting me at ease.
Visited April 2024
Review titled Healthshare Ltd
Replied on 25 April 2024
Dear patient, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s services. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1801102 and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. We wish you all the best, best regards Healthshare Group