Healthshare Ltd
Suite 9 & 17, 20 Churchill Square, Kings Hill, West Malling, Kent, ME19 4YUPatient ratings and reviews
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Reviews
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 11 October 2024
The appointment was on time. All the staff were polite and helpful. I was treated with respect during my appointment.
Visited October 2024
Review titled Healthshare Ltd
Replied on 14 October 2024
Many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s services and was greeted by friendly staff and your was treated with respect. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1884168 , your name and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Good practice
Rated 5 stars out of 5
by sidoriuc luminita - Posted on 27 October 2024
I was treated with care and respect. I have no words to express my gratitude for the services provided
Visited October 2024
Review titled Healthshare Ltd
Replied on 28 October 2024
Dear Sidoriuc, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s services. We would like to know where you had your appointment so we can pass on your feedback to the team. If you would like to do this, please email pals@healthshare.org.uk with comment reference number: 1892630 and the name of the clinic you attended. Best regards Healthshare Group
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Review titled Brilliant
Rated 5 stars out of 5
by Alison lowe - Posted on 03 September 2024
Very good appointment was on time no delays I found the gobal clinic very friendly the man I hold was a good laugh which made me feel relaxed therefore I would go there again
Visited September 2024
Review titled Healthshare Ltd
Replied on 04 September 2024
Dear Alison, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s services at our Norwich Clinic, your comments have been forwarded to the team. Best regards Healthshare Group
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Review titled Friendly team
Rated 5 stars out of 5
by lisa Myhill - Posted on 13 September 2024
I felt very comfortable and they were great with me , helpful and checked me over on my scan in great detail , she explained everything to me I felt very happy when left
Visited September 2024
Review titled Healthshare Ltd
Replied on 16 September 2024
Dear Lisa, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s service's. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with the Comment reference number: 1869894 , name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Ultra scan
Rated 5 stars out of 5
by Singappuli Wijewardana - Posted on 06 September 2024
Instructions were sent to me with pre-test preparation instructions. Accordingly, I went for the test on time and there was no delay they took me to the test room and did a good test.
Visited September 2024
Review titled Healthshare Ltd
Replied on 09 September 2024
Dear Singappuli, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s ultrasound service. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with the Comment reference number: 1866680 , name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Very Efficient
Rated 5 stars out of 5
by Vanessa - Posted on 28 September 2024
Attended Raphael House Gidea Park for an internal pelvic ultrasound . Appt ran to time and the staff were excellent . They were friendly , efficient and put you at your ease . I would have no hesitation attending this venue again . Thank you for your care .
Visited September 2024
Review titled Healthshare Ltd
Replied on 30 September 2024
Dear Vanessa, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s services at Raphael House Clinic, your comments have been forwarded to the team. Best regards Healthshare Group
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Review titled Good service
Rated 3 stars out of 5
by Anonymous - Posted on 12 September 2024
The ultrasound experience was very good. The only hassle I experienced was trying to change my appointment as the telephone appointment system was very slow and I was held in a queue for absolutely ages
Visited September 2024
Review titled Healthshare Ltd
Replied on 12 September 2024
Dear Patient, many thanks for sharing your comments with us and that you had a positive experience using our ultrasound services. regarding out appointments line we have recruited and continue to recruit staff for our busy call centre to alleviate the call wait times experienced by our service users. We are sorry that you experienced long call wait times but are working to improve this. We would like to use your feedback to improve, and we thank you for sending feedback. To assist us with making improvements please email pals@healthshare.org.uk with comment reference number: 1869169 with your name and the name of the clinic you attended. Best regards Healthshare Group
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Review titled Excellent service
Rated 5 stars out of 5
by Kaur - Posted on 25 September 2024
Staff was very kind and helpful. The whole area was neat and clean. Quite place. Excellent service..
Visited September 2024
Review titled Healthshare Ltd
Replied on 26 September 2024
Dear Kaur, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s service's. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with the Comment reference number: 1874980 , name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Great experience
Rated 5 stars out of 5
by Naila - Posted on 07 September 2024
I am extremely satisfied and happy with the service I have received.the male attendant I am very glad the way he treated and looked after me. I am definitely recommending this service to my friend and family.
Visited September 2024
Review titled Healthshare Ltd
Replied on 09 September 2024
Dear Naila, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s services. We would like to know where you had your appointment so we can pass on your feedback to the team. If you would like to do this, please email pals@healthshare.org.uk with comment reference number: 1866960 and the name of the clinic you attended. Best regards Healthshare Group
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Review titled Very professional
Rated 5 stars out of 5
by Jasmine Payne - Posted on 26 September 2024
I found the staff at Wallingford Community Hospital to be welcoming and professional. I also didn't have to wait long for my appointment.
Visited September 2024
Review titled Healthshare Ltd
Replied on 27 September 2024
Dear Jasmine, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s services at the Wallingford Community Hospital, your comments have been forwarded to the team. Best regards Healthshare Group