Healthshare Ltd
Suite 9 & 17, 20 Churchill Square, Kings Hill, West Malling, Kent, ME19 4YUPatient ratings and reviews
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Reviews
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Review titled Exceptional
Rated 5 stars out of 5
by Susan - Posted on 08 September 2024
I was treated with such care and Dignity the staff clearly took pride in their work whatever their role was. The surroundings were pleasant and impeccably clean. One had total confidence in their care. If only health care was uniformly this good across the NHS. I’m sad to say that although there are exceptions of course, in my view generally speaking, the NHS has lost its way.
Visited September 2024
Review titled Healthshare Ltd
Replied on 09 September 2024
Dear Susan, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s services. We would like to know where you had your appointment so we can pass on your feedback to the team. If you would like to do this, please email pals@healthshare.org.uk with comment reference number: 1867145 and the name of the clinic you attended. Best regards Healthshare Group
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Review titled Very professional
Rated 5 stars out of 5
by Stephanie - Posted on 28 September 2024
The assistant and the Sonographer were both very professional. Introduced themselves, explained the whole procedure in layman's terms. Treated me with dignity & respect ( I had a transvaginal ultrasound ) which is very assuring during such an intimate procedure so that I felt comfortable throughout and felt no embarrassment. Thank you ladies 😊
Visited September 2024
Review titled Healthshare Ltd
Replied on 30 September 2024
Dear Stephanie, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s ultrasound service and you felt that you was treated with dignity and respect. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with the Comment reference number: 1876600 name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Fastest ever scanning.
Rated 5 stars out of 5
by Q Ain - Posted on 02 October 2024
It was really good thanks to the team their I was nervous before but it went really well thanks for your help .
Visited September 2024
Review titled Healthshare Ltd
Replied on 03 October 2024
Dear Q Ain, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s services. We would like to know where you had your appointment so we can pass on your feedback to the team. If you would like to do this, please email pals@healthshare.org.uk with comment reference number: 1878273 and the name of the clinic you attended. Best regards Healthshare Group
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Review titled Excellent treatment
Rated 5 stars out of 5
by Rebecca - Posted on 24 September 2024
Healthshare has helpful, professional staff and the place itself has a calm clean, atmosphere. They were punctual. The procedure (ultrasound guided shoulder injection) was not painful and the clinicians gave excellent advice regarding aftercare.
Visited September 2024
Review titled Healthshare Ltd
Replied on 25 September 2024
Dear Rebecca, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s ultrasound service. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with the Comment reference number: 1874414 , and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Extremely good Clinic
Rated 5 stars out of 5
by Anonymous - Posted on 14 September 2024
I attended the Loxford clinic and found the experience to be excellent standard. Friendly staff very efficient and very satisfied with service I received and would certainly be happy to attend again
Visited September 2024
Review titled Healthshare Ltd
Replied on 16 September 2024
Dear Patient, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s services at the Loxford Clinic, your comments have been forwarded to the team. Best regards Healthshare Group
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Review titled Great Service
Rated 5 stars out of 5
by Mohamed Siddiq - Posted on 05 September 2024
I visited the practice on 4th September 2024 for Ultra Sound.The service provided was excellent,Professionally done and on on time and with courtsey .
Visited September 2024
Review titled Healthshare Ltd
Replied on 06 September 2024
Dear Mohamed, many thanks for your kind feedback. It is good to hear that you have had a excellent experience of using Healthshare’s ultrasound service and found our staff to be professional. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with the Comment reference number: 1866250 , name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Amazing Clinic
Rated 5 stars out of 5
by Lisa Cornford - Posted on 17 October 2024
From the moment of walking into the clinic & being greeted by the receptionist to walking out was an extremely lovely experience. So clean & tidy & all the staff are friendly. I was very anxious about my appointment but was made to feel at ease straight away & the support from the 2 ladies in the MRI unit was wonderful. Thank you all so much
Visited September 2024
Review titled Healthshare Ltd
Replied on 18 October 2024
Dear Lisa, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s MRI services and was greeted by friendly staff. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1887652, and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Very efficient setup
Rated 5 stars out of 5
by Trevor - Posted on 10 September 2024
I needed an ultrasound on my hand, I arrived early and was seen well before my appointment time, all the staff were very helpful and friendly and the man who carried out my ultrasound was extremely knowledgeable & explained all aspects really well.
Visited September 2024
Review titled Healthshare Ltd
Replied on 10 September 2024
Dear Trevor, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s ultrasound service and found our staff to be helpful and friendly. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with the Comment reference number: 1868169 , name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Good experience
Rated 5 stars out of 5
by Altaf khan - Posted on 15 September 2024
Received excellent service considering it being a weekend. The staff were considerate and helpful and had a great experience for my appointment. Many thanks 🙏🏽
Visited September 2024
Review titled Healthshare Ltd
Replied on 16 September 2024
Dear Altaf, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s services and found our staff to be considerate and helpful. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with the Comment reference number: 1870195 , name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Excellent service and care
Rated 5 stars out of 5
by Anonymous - Posted on 15 September 2024
I had excellent service the staff was excellent and made me feel comfortable friendly and helpful wonderful care am very happy thank you.
Visited September 2024
Review titled Healthshare Ltd
Replied on 16 September 2024
Many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s services and you found the staff to be friendly. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1870222 , your name and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group