Healthshare Ltd
Suite 9 & 17, 20 Churchill Square, Kings Hill, West Malling, Kent, ME19 4YUPatient ratings and reviews
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Reviews
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Review titled Good practice
Rated 5 stars out of 5
by Amanda - Posted on 26 July 2024
I have had pins and needles in my arm and hand ever since my physio My neck and hip are always much worse after any physio session I think I may have a trapped nerve in my neck as the pain radiates down my arm .
Visited July 2024
Healthshare Ltd has not yet replied.
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Review titled Great place
Rated 5 stars out of 5
by Suzanne - Posted on 17 July 2024
Great place with friendly staff and informed of what was going to happen through the whole process. And after ultrasound was informed of findings and next steps
Visited July 2024
Review titled Healthshare Ltd
Replied on 17 July 2024
Dear Suzanne, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s ultrasound service and was well informed throughout the process. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with the Comment reference number: 1843380 , name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled MRI scan at Healthshare West London Clinic
Rated 5 stars out of 5
by Anonymous - Posted on 04 July 2024
I had been sent to this private clinic for an MRI on my lower back and sacral. The overall experience was excellent and the doctors and specialists were very friendly and professional. I have incontinence and informed the doctor that i was wearing a nappy during the scan incase it affected the results of the scan. He informed me it wouldn’t and I wasn’t made to feel uncomfortable or embarrassed to ask. Everything went smoothly and on time. Everyone was nice and friendly including the reception staff. A well run clinic.
Visited July 2024
Review titled Healthshare Ltd
Replied on 05 July 2024
Dear Patient, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s MRI services at Healthshare West London Clinic. Your comments have been forwarded to the team. Best regards Healthshare Group
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 04 July 2024
Absolutely lovely members of staff. Cared to my needs and made me feel extremely comfortable throughout my time in the MRI tunnel.
Visited July 2024
Review titled Healthshare Ltd
Replied on 05 July 2024
Many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s MRI services and was made to feel comfortable. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1836776 , your name and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Great staff ..
Rated 4 stars out of 5
by Carol brown - Posted on 20 July 2024
Attended for ultra sound at Broad Street medical centre. The 2 female staff were pleasant, patient and caring. The lady who performed my scan explained exactly what was being done and ensured I felt comfortable at all times. The nurse made sure I was covered and not feeling exposed.
Visited July 2024
Review titled Healthshare Ltd
Replied on 22 July 2024
Dear Carol, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Ultrasound services at the Broad Street Medical centre, and found the staff to be pleasant, patient and caring Your comments have been forwarded to the team. Best regards Healthshare Group
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Review titled Ultrasound Appointment Review
Rated 5 stars out of 5
by Anonymous - Posted on 27 July 2024
I attended an ultrasound appointment at Sawston Medical Practice in July 2024. The Sonographer and her lady assistant provided a very considerate, efficient and professional service.
Visited July 2024
Healthshare Ltd has not yet replied.
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Review titled Very good care
Rated 5 stars out of 5
by Anonymous - Posted on 16 July 2024
The MRI team at The Riverside Clinic were very attentive and informative. They made the experience very easy for me. Thank you
Visited July 2024
Review titled Healthshare Ltd
Replied on 17 July 2024
Dear patient, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s services at Healthshare Clinic West London, your comments have been forwarded to the team. Best regards Healthshare Group
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Review titled Prompt, Caring & Professional
Rated 5 stars out of 5
by Shaun - Posted on 10 July 2024
My ultrasound appointment was arranged swiftly after referral from my GP. When I arrived at the clinic I was seen immediately & I was treated in a dignified & professional manner, by very caring staff.
Visited July 2024
Review titled Healthshare Ltd
Replied on 10 July 2024
Dear Shaun, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s ultrasound services and you were treated with dignity and care. We would like to know where you had your appointment so we can pass on your feedback to the team. If you would like to do this, please email pals@healthshare.org.uk with comment reference number: 1839372 and the name of the clinic you attended. Best regards Healthshare Group
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Review titled Clean and professional practice
Rated 5 stars out of 5
by Mohammed Hasan Chandoo - Posted on 11 July 2024
Staff was caring and exercising was explained with patience The location was clean and the staff was respectful of time spent with each of us.
Visited July 2024
Review titled Healthshare Ltd
Replied on 12 July 2024
Dear Mohammed, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s service's. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with the Comment reference number: 1840625 , name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Quick and efficient
Rated 5 stars out of 5
by Steve - Posted on 03 July 2024
The place is actually a very fancy marble and glass country club and golf course, so on arrival one wonders whether one has actually turned up to the right place - normal NHS patients might find if all a bit weird, but the service was quick and efficient
Visited July 2024
Review titled Healthshare Ltd
Replied on 03 July 2024
Dear Patient, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s services and you found the to be quick and efficient. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1836161 , your name and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group