Lakeside Medical Diagnostics
Purfleet Care Centre, Tank Hill Road, Purfleet, Essex, RM19 1SXPatient ratings and reviews
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Reviews
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Review titled Disorganised & Drespectful
Rated 1 star out of 5
by Anonymous - Posted on 07 July 2023
My GP referred me to this service. I missed their initial call, they left a voicemail requesting I email them to organise my appointment but no email address was provided. I called back via the number that called me but there was no answer. My GP then provided me with their number and I rang back and was breaded for not having a referral number. I was disrespected and not awarded any courtesy (common or otherwise) and was refused an appointment. I was left in tears and ultimately I knew my wellbeing and health, physical or mental would not be prioritised if I were to attend any appointments with Lakeside Medical Diagnostics. As a person of colour I can only imagine what my treatment would have been if I had come face to face with any of the staff there.
Visited July 2023
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