Lewisham Primary Care Partnership Limited
St Johns Medical Centre, Loampit Hill, London, Greater London, SE13 7SXPatient ratings and reviews
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Reviews
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Review titled Inadequate communication
Rated 1 star out of 5
by Anonymous - Posted on 07 November 2023
This practice provides inadequate communications to its customers. Its website has a lot of misleading gumph about how to book routine appointments but in reality those options don’t exist because when you go into the NHS app you can only select a very limited number of appointment types and the online forms facility is turned off and so the only way to communicate with the surgery is to phone them up or attend in person. Throughout the pandemic they failed to send any communications to a family member who is severely immunosuppressed beyond that which was age related (basically nothing based on clinical status). They’ve been undergoing a reorganisation, but that’s done now and so there is no excuse for the continuing failure to provide proper communication routes to its patients.
Visited October 2023
Lewisham Primary Care Partnership Limited has not yet replied.
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Review titled Patient Access has been disabled
Rated 1 star out of 5
by Anonymous - Posted on 14 August 2023
I need to book a follow up appointment for a blood test to check Vit D/Menopause/Osteo issues which I am currently experiencing. I have put this off for a year (I am a teacher) as I know appointments are hard to get. I tried to book via patient access, but this has been disabled by the practice itself! No phone or emails are listed on the Lewisham Care Partnership website. This is a farce! They have not been inspected since 2017 so get away with a 'good' rating.
Visited August 2023
Lewisham Primary Care Partnership Limited has not yet replied.
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Review titled Avoid
Rated 1 star out of 5
by Anonymous - Posted on 04 July 2023
Switching from another surgery is a nightmare and it's extremely difficult to get an appointment when you do. If you have repeat prescriptions make sure you have a stockpile to tide you over as it can take a month for them to set them up at the new practice. You get the sense that the practice is understaffed and they're trying to get you off the phone as quickly as possible. Depressing
Visited July 2023
Lewisham Primary Care Partnership Limited has not yet replied.