One Health Group
131 Psalter Lane, Sheffield, South Yorkshire, S11 8UXPatient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about One Health Group.
Reviews
-
Review titled Great experience throughout
Rated 5 stars out of 5
by Nick Rasen - Posted on 02 August 2024
They do what it says on the tin, from start to finish the staff were all courteous and kind giving all the information they can with forethought and kindness. I'm still not mended but one hopefully I will be.
Visited July 2024
One Health Group has not yet replied.
-
Review titled My One Health Group Experience
Rated 5 stars out of 5
by I Hewitt - Posted on 05 August 2024
Striving to secure timely treatment for my health issues led me to One Health and I have now had 3 separate appointments with my allocated consultant, plus 3 procedures at Thornbury Hospital, Sheffield, all on the NHS. Throughout, i have received clear, courteous and informative communications with all concerned and, as hoped for, my treatment has progressed promptly. Whilst not a total success, [ this was always likely to be the outcome ], I have reached this point in a far speedier fashion than I could achieve via the usual NHS route and I now have a future path of treatment/management to follow. Perhaps the most critical success of utilising One Health is that my understand of the issues is significantly greater and moreover, effective pain management can be achieved.
Visited June 2024
One Health Group has not yet replied.
-
Review titled Not telling you everything
Rated 1 star out of 5
by Anonymous - Posted on 02 August 2024
Found it extremely hard to get reliable and relevant information about my condition and what was discussed at meetings wasn’t passed on to me without my persistence on pressing for truthful answers…
Visited June 2024
Review titled One Health Group
Replied on 04 December 2024
Thank you for bringing this to our attention. We pride ourselves on exceptional service, and I am sorry your experience hasn’t held up to the high standards we set for ourselves and expect for our patients. To help us take this further, please can I ask you to contact our Patient Liaison Team on 0114 250 5510 at your convenience. Our Patient liaison team will be sure to do all they can to help you.
-
Review titled Very good service
Rated 4 stars out of 5
by Mrs m martin - Posted on 08 August 2024
I saw a few professionals with One Health, I found some parts of the service better than others, for instance most of the people I saw were very good and I felt they were interested in my problems, on the other hand I felt they were not all like this ,
Visited June 2024
One Health Group has not yet replied.
-
Review titled Practice
Rated 4 stars out of 5
by James caunt - Posted on 02 August 2024
Experience good staff. My main issue is that I could not tell what the practitioner was saying. Practitioner says I was happy to be signed off. He told me to manage the Pain and discharged me. Told me the procedure would help. It has not decreased. Someone else at Thornbury I have an appointment with. Waiting for date. If u can help me it's around 8pm at night
Visited May 2024
One Health Group has not yet replied.
-
Review titled Fantastic Service
Rated 5 stars out of 5
by Andrea - Posted on 08 August 2024
Amazing service. Was referred by MSK and given an appointment (after Uss) very quickly. Seen in the Barnsley clinic initially very friendly consultation and explained everything in clear detail. Then seen at Sheffield for follow up consultation and Xray’s - seen swiftly and helped onto x-ray as shoulders extremely sore and then straight back up to see consultant for concise explanation and steroid injection. Then follow up call and operation date for October.
Visited May 2024
One Health Group has not yet replied.
-
Review titled Excellent treatment and care
Rated 5 stars out of 5
by Celia - Posted on 12 August 2024
I was Referred to one health via my GP after a MRI showed advanced stenosis . I was then contacted by one health reception and Within a month I had recieved and been seen by both a consultant and Neurosurgeon ,both consultations were unrushed and surgical prceedures explained in a comprehensive and clear manner. A decompressive laminectomy took place within the time frame that I was givern . Throughout both the hands on care and behind the scenes care was excellent and caring ,I was kept informed at all times of dates and times and where to attend for appointments . The neurosurgeon and anaesthetist both came to speak before and after surgery explaining both the findings and proceedures carried out , l was treated with much kindness . I was sent physio via the internet and also face to face at a local venue after my operation ,which I found to be very supportive in my recovery . 10weeks post operation I am once again able to walk / swim and have started cycling with complete relief of symtoms. A fantastic outcome , made possible by a fantastic team. Thankyou one health .
Visited May 2024
Review titled One Health Group
Replied on 17 October 2024
Thanks for such a lovely review, Celia! We are delighted to hear that One Health services, and all those involved in your pathway to procedure, have contributed in helping improve your quality of life. I will make sure to forward this review onto the relevant members of staff, as I am sure they would greatly appreciate your feedback also. Take care, One Health Group
-
Review titled Excellent practice
Rated 5 stars out of 5
by Dennis Thomas - Posted on 08 August 2024
Can only say I was extremely impressed with everything. The medical staff, kitchen staff, cleaning staff were all excellent.
Visited May 2024
One Health Group has not yet replied.
-
Review titled Fantastic care
Rated 5 stars out of 5
by Anonymous - Posted on 10 August 2024
One health group are a group of medical expertise with care, from phone calls with the practice secretaries,who are so kind and thoughtful, to the highest, highly skilled surgeons. My experience of every staff member can't be praised enough. My physios in and out of hospital, the facilities at the hospital, food too. Literally every aspect that I came across during my experience (back surgery) was the best . Thank you to all involved pre and post surgery as I continue in your care . One Health Group I highly recommend you .
Visited May 2024
One Health Group has not yet replied.
-
Review titled Amazing staff and service
Rated 5 stars out of 5
by Rebecca Delaney - Posted on 24 May 2024
Just wanted to post a positive and encouraging post for people awaiting Microdiscectomy surgery: I had my l4/5 microdisectomy surgery yesterday morning at The Huddersfield Hospital under an amazing surgeon. The Hospital and all the staff were amazing. My surgeon is a miracle worker! I was home lastnight resting and recovering (discharged same day at 7.30pm) Since March 2023 my left leg has caused me no end of issues (severe pain and numbness mainly) and since January this year I have not been able to straighten up whilst sitting or standing (literally housebound if not using a mobility scooter or wheelchair) I woke from surgery and within a few hours I was able to sit and then walk upright. My left leg has regained sensation and does not feel painful. I honestly did not believe that symptoms would be relieved instantly as others had suggested! I am now resting and following all post-op advice and guidance to ensure my recovery goes smoothly and I regain full strength at the recommended pace. I literally have nothing negative to report from my experience.
Visited May 2024
Review titled One Health Group
Replied on 04 June 2024
Hi Rebecca, Thank you so much for your lovely review. It's great to hear that you had such a positive experience, and that your surgery went well. We wish you all the best with your recovery. One Health Group.