Primary Care 24
4-6 Enterprise Way, Wavertree Business Village, Liverpool, Merseyside, L13 1FBPatient ratings and reviews
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Reviews
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Review titled Poor service
Rated 1 star out of 5
by Anonymous - Posted on 20 May 2024
Awful Needs some expert advice to take themselves and look into what care actually means . There's a hub apparently supposedly answering calls from 5 surgeries at a time your on wait for hour and 20 min with no answer and 3rd in queue. This is definitely not what NHS is about this was a bought tender by this abysmal company who obviously haven't had any clue
Visited May 2024
Primary Care 24 has not yet replied.
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Review titled Not care
Rated 1 star out of 5
by Anonymous - Posted on 04 April 2024
My experience with pc24 was really poor care they haven't got a clue the nhs used to have standards pc24 are definitely not a care system
Visited February 2024
Primary Care 24 has not yet replied.
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Review titled Terrible private contracted 111 service
Rated 1 star out of 5
by Anonymous - Posted on 28 December 2022
Tried to seek help from 111 who required a nurse to call me back within 2 hours for my 7 year old daughter. 23 hours later I recieve a phone call to apologise that noone rang me would I still like a phone call. Still waiting now for the call from a nurse. Dreadful service.
Visited December 2022
Primary Care 24 has not yet replied.