Psicon Limited
15 New Dover Road, Canterbury, Kent, CT1 3ASPatient ratings and reviews
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Reviews
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Review titled Excellent
Rated 5 stars out of 5
by Anonymous - Posted on 26 July 2024
All staff was very helpful friendly professional and was able to explain things to me simply and in a way I could relate and understand
Visited July 2024
Psicon Limited has not yet replied.
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Review titled A really calm processe for ASD assessment.
Rated 5 stars out of 5
by Mrs Rebecca Hipple - Posted on 17 June 2024
They were really lovely both at booking the apt over the phone - really comprehensive explanation of what was to happen, answered all questions and then on the day of the assessment. Made my child feel as comfortable as they could. A really nice atmosphere for what is quite a nerve racking / emotional thing to have to go through
Visited June 2024
Psicon Limited has not yet replied.
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Review titled A reassuring process
Rated 5 stars out of 5
by Anonymous - Posted on 28 June 2024
booked in for a review in great time & then whole process was so understanding and reassuring. Very clear and then it finished with follow up advice
Visited June 2024
Psicon Limited has not yet replied.
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Review titled Clear process, amazing team
Rated 5 stars out of 5
by Abi - Posted on 28 June 2024
My children have recently undergone autism assessments with Psicon after being transferred by the NHS due to a long wait. Psicon have kept us informed and updated, everyone we have spoken to has been incredibly professional, patient, and responsive with the children. We were verbally advised of the diagnosis at the conclusion of the second assessment.
Visited June 2024
Psicon Limited has not yet replied.
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Review titled Friendly, helpful, knowledgeable
Rated 5 stars out of 5
by Rebecca D - Posted on 27 June 2024
From the first contact I had from Psicon to the assessment appointment was really quick (about 2 weeks) and they saw me at a weekend and over a video call which was really convenient and meant I didn't need to take any time off work. The assessor was really friendly and knowledgeable, was happy to take the time to explain everything really clearly, and generally helped to make the experience really positive. I also was told my diagnosis at the end of the video call, which I wasn't expecting, so that was really great. All-in-all I would really recommend Psicon's service.
Visited June 2024
Psicon Limited has not yet replied.
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Review titled Good professional service
Rated 4 stars out of 5
by Mrs P - Posted on 14 June 2024
My ASD assessment was professionally handled, whilst being sympathetic to my needs and reassuring about the process
Visited June 2024
Psicon Limited has not yet replied.
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Review titled Avoid
Rated 1 star out of 5
by Alessia - Posted on 09 May 2024
Time scales are incorrect. You will be seen sooner with Camhs They added 6 months to my additional waiting time in comparison to Camhs. I was quite specific in asking this question to Camhs, they emailed me confirming it would be sooner than waiting with them, unfortunately this is not the case and I can’t go back to Camhs as I will start the waiting process again. Psicon themselves were extremely friendly until I questioned their waiting times then they became defensive and rude and the advisor began sniggering in the background to a colleague. Avoid
Visited May 2024
Psicon Limited has not yet replied.
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Review titled Good alternative to private adhd assessment
Rated 4 stars out of 5
by Anonymous - Posted on 01 June 2024
Once referred, Psicon managed to complete my teenage son's adhd assessment within a couple of months, rather than having to wait the year and a half we'd been quoted by camhs. Worth the switch!
Visited May 2024
Psicon Limited has not yet replied.
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Review titled ASD Assessment
Rated 5 stars out of 5
by A Brown - Posted on 12 April 2024
Amazing experience! The whole process was seamless from start to finish. All of the team who I interacted with were extremely supportive, helpful and kind.
Visited April 2024
Psicon Limited has not yet replied.
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Review titled Empathetic, understanding and helpful
Rated 5 stars out of 5
by Kevin - Posted on 10 May 2024
I found my experience with Psicon from the initial point of contact extremely efficient, courteous, professional, engaging and helpful. I was very unsure, scared and somewhat discombobulated by the thought of the actual assessment as I personally found filling out the pre-assessment papers difficult (delving into the self and past). However, the actual experience was in fact in reality very easy going, all the staff from booking in, to completion of the assessment and immediate oral fed back on the assessment itself were truly done with great courtesy, empathy and efficiency. I think the environment and setting was also conducive to a warm, relaxed and humanising experience. I am most grateful to those in the NHS and at Psicon with the help and assistance they have given and commend them for it. The unravelling of my life over the last five years when autism started to be mentioned has been extremely difficult for me on a personal, physical and mental health level. This assessment has helped me start to build a framework of understanding of myself as I Invariably spent a lot of time looking back over my life and wondering whether my reaction to XYZ or that happening of ABC maybe it was because of my autism. I still don’t nor may never know, but it bothers me less I guess. Since the assessment I feel a degree lightness and ease of mind as it were, it’s kind of difficult to fully encapsulate my exact feelings and thoughts but I think/believe the assessment has helped this sense of “lightness and ease of mind” I cant quite fully describe. All in all I would say it was most definitely a most positive and helpful experience.
Visited April 2024
Psicon Limited has not yet replied.