Psicon Limited
15 New Dover Road, Canterbury, Kent, CT1 3ASPatient ratings and reviews
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Reviews
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Review titled Great Service
Rated 5 stars out of 5
by Claire - Posted on 25 May 2024
We used the company as private clients owing to the long waiting time. Within 5 months my daughter has seen been seen, assessed, diagnosed and receives medication to support her. The people we have met have been friendly and helpful. They have explained things in a simple, child friendly way to allow my daughter to understand what has been happening as well.
Visited April 2024
Psicon Limited has not yet replied.
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Review titled ADHD Assessment
Rated 5 stars out of 5
by Anonymous - Posted on 08 April 2024
The whole process was efficient, quick and easy. Every staff member was very personable, kind and understanding. My son was put at ease during the assessment and not rushed. The next steps were explained fully. I would have no hesitation in recommending Psicon to family and friends. Cannot recommend enough. Thank you!
Visited April 2024
Psicon Limited has not yet replied.
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Review titled Fantastic service
Rated 5 stars out of 5
by Katrina - Posted on 10 April 2024
Despite being told the process could take up to two years we were pleasantly surprised that we moved through the assessment process in less than a year. Staff were always friendly, knowledgeable and kept us informed every step of the way.
Visited April 2024
Psicon Limited has not yet replied.
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Review titled Great Company
Rated 5 stars out of 5
by Anonymous - Posted on 25 July 2024
From the moment we were transferred everything went smoothly. We were seen in the timescale originally given. All staff we had contact with were welcoming, friendly and put my son at ease. Highly recommend.
Visited April 2024
Psicon Limited has not yet replied.
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Review titled Excellent Patient Care
Rated 5 stars out of 5
by Anonymous - Posted on 20 March 2024
I was assessed by Psicon for ADHD. All the way through the process every staff member I dealt with was kind, helpful and empathic. They explained every part of the process clearly and proactively followed up with me as necessary to ensure that the process was smooth, efficient and as stress free as possible. The assessment itself was carried out by a qualified Psychiatrist, who was a specialist in ADHD and also works in the NHS. The psychiatrist was professional and kind and clearly explained what would happen in the assessment, the outcome and next steps. I felt like I was in safe hands. The experience I had with Psicon was one of the best experiences I have had with a healthcare provider in a long time.
Visited March 2024
Psicon Limited has not yet replied.
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Review titled Never answer the phone…
Rated 3 stars out of 5
by Anonymous - Posted on 05 April 2024
I am not sure if these guys sit and stare at a phone ringing? But after 4 days continuously ringing being told I am number 1 in the queue and then being cut off is more than frustrating!
Visited March 2024
Psicon Limited has not yet replied.
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Review titled Brilliant Psychologist
Rated 5 stars out of 5
by Anonymous - Posted on 04 April 2024
The Psychologist I saw was brilliant. They quickly got to grips with what I was struggling with and helped me find new ways of approaching the issues, allowing me to get back to living my life well. The admin team were always efficient and helpful. I wouldn't hesitate to return to the provider if I felt I needed to in the future.
Visited February 2024
Psicon Limited has not yet replied.
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Review titled Kind and sensitive
Rated 5 stars out of 5
by Bernie Mayall - Posted on 28 February 2024
From appointment booking to reception to assessment and follow up the interactions and people were charming, kind and pleasant. There was no ambiguity and outcomes were shared openly. A positive experience.
Visited February 2024
Psicon Limited has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Vicky Young - Posted on 05 January 2024
The team at Psicon were extremely supportive, highly professional & organised. They were prompt with responding to any questions we had. The information sent through was clear & concise. The team put our daughter & ourselves at ease & the environment was really child friendly. They were empathetic & put us all at ease. The process was smooth & well organised. I would highly recommend this organisation for anyone looking for a private ASD assessment.
Visited October 2023
Psicon Limited has not yet replied.
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Review titled Would recommend
Rated 5 stars out of 5
by Anonymous - Posted on 29 March 2024
Once referred by camhs, there was still a fairly long wait but I can understand why and we were kept informed of our progress. Every clinician that we met/spoke to was professional and kind. Once the assessments started, it was all pretty swift and slick.
Visited September 2023
Psicon Limited has not yet replied.