Shore Medical
Mansfield Road, Poole, Dorset, BH14 0DJPatient ratings and reviews
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Reviews
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Review titled Absolute Joke Of A Practice
Rated 1 star out of 5
by Chris - Posted on 08 May 2024
I’ve been battling for years now with this joke of a practice, and here I am still being messed about by these clowns. I used to get 3 Ventolin inhalers per month for severe COPD. Then all of a sudden, some rocket scientist decided that I should only get 1 inhaler per month. No explanation, nothing. So 3 months ago after constant arguing with these clowns, I was assured by the Respiratory Nurse that I would be getting 2 inhalers per month. The past 3 months I only got 1 inhaler, so a 30 minute phone call ensued with them saying there is no record of me getting another inhaler. Foward to today’s prescription, and there are no inhalers at all. So, yet another phone call and argument, only to be told I am getting 1 inhaler. Do yourself a favour, register with another practice. One who cares about us more than its profits. Shore Medical only care about fleecing the tax payer, while providing as little care as possible!!
Visited May 2024
Shore Medical has not yet replied.
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Review titled Poor communication
Rated 1 star out of 5
by Anonymous - Posted on 30 August 2023
Phone calls are often answered after 40 min so to order prescription one must use either nhs app or an email. App works 50% of times so there is one option left - email. Without any communication the surgery is changing the quantity of my prescription. If you are changing something what a patient is getting for years - communicate it. It would be nice to have an explanation/ communication as oppose to finding out from your online pharmacy when you already paid for your order.
Visited August 2023
Shore Medical has not yet replied.
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Review titled Efficient
Rated 5 stars out of 5
by Zarin Campbell - Posted on 28 April 2023
Brilliant surgery. Very efficient. Drs really kind, approachable and genuinely care. I am so grateful to Wessex Road surgery. Highly recommend
Visited April 2023
Shore Medical has not yet replied.
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Review titled Good experience
Rated 5 stars out of 5
by Robert butcher - Posted on 06 October 2022
I used online service to explain symptoms and heard back from the practice with an appointment within the hour.
Visited October 2022
Shore Medical has not yet replied.