Solutions4health Ltd
Unit 1, Thames Court, 2 Richfield Avenue, Reading, RG1 8EQPatient ratings and reviews
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Reviews
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Review titled 6 Months and still no prescription for diagnosed issue
Rated 1 star out of 5
by Anonymous - Posted on 11 April 2024
I was provided with a diagnosis for adhd back in November of 2023, since then I have had nothing but issues - I was asked to provide an ECG result so that I may be verified that I had no heart problems due to a family history of them. This was not booked through the service, I had to schedule this with my GP, they would not send an email or letter to my GP requesting that this be done. I went to the GP and got this done within a week. For various reasons there were delays in getting my results, however a couple months after this, my gp informed me that because they had not received my diagnosis from Solutions4Health that they had nowhere to send it. I had to print off and provide the diagnosis letter severely slowing the process down. My doctor sent these results along a month ago now and I still haven't heard back from the assessor despite chasing several times. I'd avoid if you can.
Visited November 2023
Solutions4health Ltd has not yet replied.
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Review titled No appointments
Rated 1 star out of 5
by Anonymous - Posted on 20 January 2023
My son was not seen by a health visitor in the first 3 years of his life. There was no contact regarding his 2 to 2.5 year review and I had to phone many times to get an appointment which he had when he was 3.
Visited November 2022
Review titled Solutions4health Ltd
Replied on 20 April 2023
Dear Patient, Thank you for bringing this to our attention. We understand your frustration and apologise for any inconvenience caused. We take the health and wellbeing of our patients very seriously, and we regret that your son did not receive the necessary attention and care. We would like to investigate this matter further and ensure that it does not happen again in the future. Please email us at hcp.4barnet@nhs.net or call us on 0800 772 3110 and provide us with more details about the situation, such as the dates and times you contacted us, and any other relevant information. We value your feedback and appreciate you taking the time to bring this to our attention. We will do everything in our power to ensure that your future experiences are positive and that your child receives the care and attention they need and deserve. Sincerely, The Healthy Child Programme 4 Barnet Admin Team