Spamedica
43 Churchgate, Bolton, Greater Manchester, BL1 1HUPatient ratings and reviews
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Reviews
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Review titled Brilliant!
Rated 5 stars out of 5
by Julian Ward - Posted on 26 September 2024
I would like to convey my appreciation, admiration, and thanks to each and every one of your staff, from reception to surgery. Whatever the company mantra/philosophy/training is, from my perspective as a patient/client, it's apparent that it's working! Everyone without exception, courteous,caring,polite,professional, and happy, without being patronising/condescending. Of course, you would appreciate that as a first time patient/client, I would of been apprehensive/nervous of a cataract operation, and everyone as I've mentioned melted away any nerves/concerns I had, what a great team you have there! An extremely fluid, smooth process, relevant info/advice at every stage. If you would like to quote/use any/all of this,my comments for publication, please feel free to do so, I would welcome it!
Visited September 2024
Spamedica has not yet replied.
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Review titled Good experience
Rated 4 stars out of 5
by Helen Mary Millichamp - Posted on 07 September 2024
I found everyone friendly and helpful, everything was explained in full with plenty of opportunity to ask questions.
Visited September 2024
Spamedica has not yet replied.
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Review titled Amazing service
Rated 5 stars out of 5
by Mo Chattell - Posted on 15 October 2024
Absolutely fantastic service. Very efficient and everyone so kind and welcoming. No pain or discomfort and over so quickly. Amazing
Visited September 2024
Spamedica has not yet replied.
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Review titled 5 🌟 Company 5🌟 Staff, 5🌟 Treatment
Rated 5 stars out of 5
by Ian F - Posted on 03 September 2024
Absolutely every aspect of my treatment was First Class, from initial referral to today's treatment....efficient, timely, polite, helpful and thoroughly professional. All staff members were extremely helpful, polite and courteous. At both the Pre-Op Assessment and today for surgery I progressed through the system with minimum of waiting and effortlessly. I found, from my contact with the porter on arrival to the final arranging of a post op follow up appointment, every member of staff to be genuinely concerned with me and my treatment.... genuine ready smiles, naturally helpful attitudes and manners leading to a pleasure to be dealt with by such a willing, profession team. This has been the most pleasurable experience for me being treated by such a magnificently dedicated team. Definitely 100 %, wonderful organisation....5 🌟 and 11/10.
Visited September 2024
Spamedica has not yet replied.
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Review titled Great Practice
Rated 1 star out of 5
by Linda Cordery - Posted on 03 September 2024
Very friendly staff explained in detail everything that was going to happen treated very well no complaints at all overall experience excellent
Visited September 2024
Spamedica has not yet replied.
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Review titled Excellent experience
Rated 5 stars out of 5
by Alison Smith - Posted on 04 October 2024
I had cataract surgery in September. This involved two visits to SpaMedica in Swansea for the pre. operation assessment and the surgery itself. The operation went well and I am very pleased with the result. A special mention must be made to all the staff that I encountered. They were friendly, welcoming, professional and reassuring.
Visited September 2024
Spamedica has not yet replied.
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Review titled Excellent care provider
Rated 5 stars out of 5
by Rev Stephen Forbes - Posted on 16 October 2024
I am disabled and had to attend for my cataract operation on my own as my carer was taken unwell. The staff and other carers were very helpful. The professional staff provided clear unambiguous information and talked me through all that was going to happen The surgeon explained what was happening and was supported in this by the supervising consultant.
Visited September 2024
Spamedica has not yet replied.
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Review titled Amazing experience
Rated 5 stars out of 5
by Iris - Posted on 20 September 2024
I went to SpaMedica Colchester four days ago on Monday, 16th September, 2024, to have a cataract operation on my left eye. I was extremely nervous but, as soon as I arrived there, I was made to feel very welcome and reassured. They offered my husband and I tea/coffee and biscuits, and everyone who dealt with me throughout was very kind, helpful and caring. The surgeon, especially, was fantastic and put me at ease. He explained everything and I never felt any pain or discomfort, and the operation was over so very quickly that I couldn't believe it! My distant vision in my left eye is so much better and the colours brighter. Lovely clean hospital and I am actually looking forward to getting my other eye done there in the near future, hopefully by the same surgeon. Thank you all so much, especially the surgeon. First class!!
Visited September 2024
Spamedica has not yet replied.
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Review titled Brilliant eye hospital
Rated 5 stars out of 5
by Anonymous - Posted on 01 October 2024
Excellent customer service, from first entering the clinic to going home. Everything explained, and easy to understand aftercare booklets. All items needed for aftercare provided and explained. The operation explained as being done and great care taken of patient. We had a brilliant experience at our clinic, very lucky to have this medical facility.
Visited September 2024
Spamedica has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Ken Deverill - Posted on 01 October 2024
From my re feral at the opticians to my visits to SpaMedica the appointments were speedy. they contacted me on holiday to arrange my operation which was 2 days later. From my next appt. was within 5 days for the operation. both were within 6 weeks. everyone was reassuring and professional to make the visit easy as possible.
Visited September 2024
Spamedica has not yet replied.