Kent and Medway NHS and Social Care Partnership Trust
Farm Villa, Hermitage Lane, Maidstone, Kent, ME16 9PHPatient ratings and reviews
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Reviews
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Review titled My son, who is gentle and lovely, felt ambushed
by Dneuve23 - Posted on 20 March 2023
The Asheton team visited suddenly due to Whitfield counselling Centre over reacting (but I get it, as an ex-experienced and highly trained nurse). My son is non-aggressive, just very low. He is kind, he annoyingly puts his friends before his own happiness. He has ASD, ADHD, POTS, hypermobility of joints, sleep apnoea. The sudden visit made my son feel ambushed. 2 doctors (no threat to anyone by son ever, or to myself). An awful nurse. Their opening gambit was: well speak to him then, and you are not on top of this at all, are you? Bearing mind I have been my sons constant (alone) since they were 3 and 6 yrs. I felt they were truly awful.
Visited December 2022
Provided by Care opinion
Review titled Kent and Medway NHS and Social Care Partnership Trust
Replied on 23 March 2023
We are sorry to read that you are unhappy with the care you received, this is not what we would wish and we will do what we can to support you and improve your experience. Please contact our Patient Advice and Liaison Service (PALS) on 0800 783 9972 (East Kent) or 0800 587 6757 (West Kent and Medway) as they can help you with any concerns or queries you may have about your care.