South London and Maudsley NHS Foundation Trust
Maudsley Hospital, Denmark Hill, London, Greater London, SE5 8AZPatient ratings and reviews
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Reviews
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Review titled Mediocre practice
Rated 3 stars out of 5
by Anonymous - Posted on 14 September 2023
My negative experience was specifically with the Southwark South Pcmht. Each care coordinator I was assigned was hard to connect with and dismissive. I don't believe my care was of good quality despite seeing the consultant psychiatrist on a monthly basis. I also had a depression diagnosis that was overlooked by them and not treated. Instead I was suppressed with sleeping tablets. If I hadn't had the initiative to see the mental health nurse at my GP who identified that I was depressed (don't know why the psychiatrist couldn't), I don't know where I would be today. A member of this team also criticised me for seeing a private psychiatrist even thought I was at one point waiting an unbelievably long time to see a psychiatrist, and they also didn't even contact me to advise on waiting times. Luckily I was eventually prescribed an antidepressant that worked for me and has enabled me to resume university and build my life again. Sad to say that I have little positive things to say about this team, from management to care coordinators.
Visited January 2023
Review titled South London and Maudsley NHS Foundation Trust
Replied on 21 September 2023
Dear patient. Thank you for your feedback. We're sorry your experience of Southwark South PCMHT was poor. If you would like to discuss further, please contact pals@slam.nhs.uk. Your comment will be sent to the team for their feedback.