Abington Pharmacy
51F BEECH AVENUE, NORTHAMPTON, NN3 2JGContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Poor customer service.
by Anonymous - Posted on 26 September 2024
Hello, I've come to pick up a prescription". Reaction? A blank stare, no questions asked, no information given ... Eventually, I was told that I should have given them my name ... that was the customer service that I received when I picked up a prescription this morning. As someone who is always polite and who always smiles I found all this most disconcerting. What does it take to make life easier? A conversation and a bit of politeness ... especially, I would have thought, when dealing with people who are ill. Judging from the reactions, as well as comments, of others who were waiting this wasn't an unusual occurrence. I don't know if that is just from one person in particular or from the pharmacy in general but there is no need for it. Hopefully it won't happen again when I next pick up a prescription ... we shall see.
Visited September 2024
Abington Pharmacy has not yet replied.
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Review titled Rude Pharmacist
Rated 1 star out of 5
by Anonymous - Posted on 03 June 2024
I called for advice to keep others safe, the pharmacist spoke very quickly, gave their opinion and said goodbye without even waiting for a response. Terrible manner with patient which has put me off going to see them. Very unhelpful and certainly unsympathetic, I thought they were meant to help support the GPs but this definitely did not. Would not use them for advise again.
Visited June 2024
Abington Pharmacy has not yet replied.
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Review titled appalling on every front - avoid
Rated 1 star out of 5
by jane parker - Posted on 21 March 2024
Shockingly long wait of at least 30 mins every time, even when I'm the only one waiting and requested the prescription many days in advance. Drugs are very frequently out of stock with no advice on what to do from staff. Staff attitude (not all) is seriously shocking. I'm treated as if I'm inconveniencing them when they don't have the script ready or the drugs in stock rather than with understanding and explanation. I had blatant eye-rolling from a member of staff today, who smirked with her colleagues. They are supposed to be providing a service to me, the paying customer. I work in the NHS so this type of attitude is all the more embarrassing.
Visited March 2024
Abington Pharmacy has not yet replied.
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Review titled The worst pharmacy I have ever been to
Rated 1 star out of 5
by Norman Brown - Posted on 13 April 2023
This used to be a good pharmacy until all the long serving staff decided to leave. Now you have to wait nearly an hour for a prescription, they are often out of stock of items so you have to come back and wait another hour. Because of this I have changed to another pharmacy where the service is much better.
Visited April 2023
Abington Pharmacy has not yet replied.