ALDRIDGE PHARMACY
ANCHOR MEADOW HEALTH CTR, ALDRIDGE, WALSALL, WS9 8AJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Incompetent
Rated 1 star out of 5
by Paul - Posted on 21 June 2024
Went into Aldridge Pharmacy to collect a prescription, was told it wasn't ready and told by the lady who I have had negative dealings with before, to sit and wait while it was done. After half an hour waiting, with other customers being served before me I enquired when my prescription would be ready, only to be told they didn't have a prescription for me. More incompetence this time by the doctor who had printed my prescription out and left it in my file, instead of sending it to the Pharmacy. There is no hope for the NHS.
Visited June 2024
ALDRIDGE PHARMACY has not yet replied.
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Review titled Poor service
Rated 2 stars out of 5
by Myleene - Posted on 08 March 2024
The staff need further training in confidentiality and making sure they give out the correct prescription. There is one lady who looks like they have kept on from previous company, gave me the wrong prescription even after confirming my name and address. Luckily I didn’t reach back home before checking. But what was the point of confirming my name and address and still give me the wrong prescription which also had a different name on it. That’s happened twice now with the same lady. As for confidentiality, the pharmacy is quiet and when customers want to discuss their problems and what to get treatment, the staff seem to broadcast it. The pharmacy is small and everyone can hear. I don’t understand why they cannot put the radio like they use to. It’s sad as this use to be a great pharmacy.
Visited March 2024
ALDRIDGE PHARMACY has not yet replied.
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Review titled Speedy prescription
Rated 5 stars out of 5
by Colin Pegler - Posted on 13 February 2024
I normally order my repeat prescription about 4 working days before I run out unfortunately I got my maths wrong and ordered on Saturday but was running out of one of my 4 tablets on the Monday to follow.The surgery agreed my prescription online Monday morning so I telephoned the pharmacy to explain the mistake I had made and they offered to get all 4 tablets ready within the hour..which they did .what an amazing service and such a big improvement since taking over from Lloyd's
Visited February 2024
ALDRIDGE PHARMACY has not yet replied.
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Review titled Brillianr service
Rated 5 stars out of 5
by Irene Maher - Posted on 22 December 2023
From the moment the new pharmacy opened I have recieved excellent service. Very helpful and go the "extra mile". Such a big improvement on Lloyds.
Visited September 2023
ALDRIDGE PHARMACY has not yet replied.