Alisha Pharmacy
257 ACTON LANE, CHISWICK, LONDON, W4 5DGContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Reliable Practice
Rated 5 stars out of 5
by Anonymous - Posted on 15 February 2024
Your Review: My granddaughter had an unpleasant very itchy skin infection. She couldn’t get the recommended medication from any pharmacy near her college in Bournemouth but Alisha Pharmacy had it! And they got more until it all cleared up.
Visited December 2023
Review titled Alisha Pharmacy
Replied on 16 February 2024
Dear Patient , Thank you for sharing your experience! We're glad we could provide the necessary medication for your granddaughter's skin infection. Ensuring access to essential treatments is a priority for us. If you ever need further assistance, don't hesitate to reach out. We appreciate your trust in us! Best wishes Raj & Team 😊
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Review titled Really great service
Rated 5 stars out of 5
by Anonymous - Posted on 21 December 2023
The team at this pharmacy are really helpful. They always go above and beyond to provide the local people who used their services. I have always been very impressed with the service, their knowledge of clients needs and updating clients about new products, information about current things going on in the pharmacy. Supporting us with prescription issues, how to get the most out of ppc in my case and general information about our health. I would recommend the pharmacy to anyone in the area.
Visited December 2023
Review titled Alisha Pharmacy
Replied on 24 December 2023
Dear Patient , Thank you for your kind words! We're delighted to provide you with great service and appreciate your recognition of our team's efforts. If you ever need assistance or have questions, we're here for you. Thanks for recommending us to others in the area! Best wishes from all the team Merry Xmas Raj 🎄😊
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 04 January 2024
My Granddaughter has Scabies. She is at University in Bournemouth where apparently it is not possible to get the medication to eliminate the Scabies mites . The Guardian reported a couple of days ago that there is an epidemic of Scabies amongst students and in Care Homes. Alisha pharmacy has been able to provide her with the recommended medication immediately and hope fully our granddaughter has sufficient medication to enable her to eradicate the infection
Visited December 2023
Review titled Alisha Pharmacy
Replied on 04 January 2024
Dear Patient , We're sorry to hear about your granddaughter's situation, and we appreciate your trust in us. We're glad to have been able to provide the necessary medication promptly. If there's anything else we can assist you with, please don't hesitate to reach out. Wishing your granddaughter a speedy recovery. Best wishes from all the team Raj :)
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Review titled Superb service always
Rated 5 stars out of 5
by Nigel McGinley - Posted on 13 December 2023
The team provide an excellent service - professional, polite, friendly and super quick. Great to have them, I wouldn't go anywhere else.
Visited December 2023
Review titled Alisha Pharmacy
Replied on 18 December 2023
Thank you, Nigel! We're thrilled to receive your five-star rating and appreciate your fantastic feedback. Our team is dedicated to delivering superb service, and we're delighted to know we've met your expectations. Your loyalty means a lot to us! Best wishes from all the team Merry Xmas & happy new year Raj 🎅🏼🎄
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Review titled Outstanding Customer Care
Rated 5 stars out of 5
by Stephen Mabb - Posted on 01 December 2023
Nothing is ever any problem All staff give 110% service. Extremely fortunate to have as my local Pharmacy.
Visited November 2023
Review titled Alisha Pharmacy
Replied on 05 December 2023
Thank you, Steve! We're delighted to hear about your positive experience with our team. Your kind words inspire us to continue providing exceptional service. We appreciate your trust in us! Best wishes from all the team Raj 😊
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Review titled Great pharmacist
Rated 5 stars out of 5
by Annabel McGinley - Posted on 28 November 2023
Everyone at Alisha Pharmacy is helpful, friendly and charming. If you ask for advice they are very knowledgeable.
Visited November 2023
Review titled Alisha Pharmacy
Replied on 29 November 2023
Thank you, Annabel! We're thrilled to hear you had a positive experience with our team. Your 5-star rating means a lot to us. We appreciate your kind words and look forward to serving you again at Alisha Pharmacy! Best wishes from all the team Raj 😊
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Review titled Just fabulous
Rated 5 stars out of 5
by Martin Duignan - Posted on 14 November 2023
Extremely helpful & friendly. What more can I say, everything you want from a pharmacy, other than free money.
Visited November 2023
Review titled Alisha Pharmacy
Replied on 15 November 2023
Thank you ,Martin, for the fantastic 5-star rating and your kind words! We're thrilled to hear that you found our service extremely helpful and friendly. Your feedback means a lot to us, and we're here to provide top-notch service whenever you need it. While we can't offer free money we're committed to delivering the best possible experience for you. If there's anything more you'd like to share or if you have any further needs, please don't hesitate to reach out. We appreciate your support and look forward to serving you again! Best wishes from all the team Raj :)
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Review titled Excellent Pharmacy
Rated 5 stars out of 5
by Stephen Mabb - Posted on 27 October 2023
All staff give 100% care. Extremely prompt service. Notify customer when prescription is ready to collect by email.
Visited October 2023
Review titled Alisha Pharmacy
Replied on 28 October 2023
Dear Steve , It's great to hear that you had a positive experience with Excellent Pharmacy! Your 5-star rating highlight the exceptional service. The staff's dedication and care, along with their prompt service and email notifications for prescription pickups, are all important aspects of a quality pharmacy. This feedback can be very helpful for others looking for a reliable pharmacy. Thank you for sharing your experience! Best wishes from all the team Raj 🙏🏼
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Review titled Discrimination
Rated 2 stars out of 5
by Anonymous - Posted on 06 October 2023
I came with a sick child today to buy a medicine. My child suddenly vomitted and one of the staff gave me a tissue to clean it by my own. The staff went back and seems to vomit as well. After i clean the vomit of my child, they asked me to go outside and they will take my order from outside. I felt very bad for my sick child to wait outside the pharmacy. I work in medical field as well but i dont think i can do that to my customer especially to send them out with a sick child.
Visited October 2023
Review titled Alisha Pharmacy
Replied on 11 October 2023
Thank you for getting in touch and informing us of your experience. I am deeply sorry to hear about your experience at the pharmacy and apologise for any distress or discomfort you and your child experienced at our pharmacy, as this falls short of our standards for quality customer service and a positive patient experience. I deeply sympathize with your frustrations and concerns. This feedback will be addressed to our staff as a matter of urgency and will be used to prevent such incidents from happening again in the future. We appreciate your feedback and willingness to share your concerns with us. It is possible that there may have been a misunderstanding between our staff and yourself. Please get in touch with us directly so we can discuss this matter further and resolve it accordingly. Kind regards, Raj - Pharmacist 🙏
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 18 October 2023
The Alisha team are always helpful and courteous. Good opening hours and prompt communications when prescriptions are ready.
Visited October 2023
Review titled Alisha Pharmacy
Replied on 25 October 2023
Dear Patient , Thank you so much for your kind words! We're delighted to hear that you find our Alisha team helpful and courteous. Our extended opening hours and prompt prescription notifications are all part of our commitment to providing the best service to our customers. If you ever need anything or have questions in the future, please don't hesitate to reach out. Your satisfaction is our top priority, and we appreciate your support! Best wishes from all the team Raj 😊