ALLIED PHARMACY FROME
96 FOREST ROAD, FROME, SOMERSET, BA11 2TUContact details and opening times
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Review titled Confrontational
Rated 2 stars out of 5
by Anonymous - Posted on 13 June 2024
I visited Allied Pharmacy Frome today to collect my repeat prescription and those of my wife. The counter assistant produced my prescription but said that my wife's prescriptions (also repeat prescriptions) was not available and that she would have to contact the surgery to obtain them. This person (I am not allowed to use gender, it appears!) also said that this would also be the case for me in the future. Whilst this was being explained, the pharmacist stopped what they were doing and confronted me, shouting exactly the same information that I had already been given. When I explained that it wasn't necessary to shout as I wear hearing aids, I was told by this person that they didn't consider that they were shouting. This not the first time that I have been confronted by this person and it seems that they are just waiting for the opportunity to challenge me. I am 82 years old, and have multiple health issues. When this pharmacy was run by Lloyds, it was a pleasure to go there and everything ran smoothly. Since Allied Pharmacy took over, the prices of over the counter products have rocketed and I dread having to go there. It is the closest pharmacy to my home and has been my choice of chemist since moving to Frome over six years ago. Not for much longer, however, if this is the way customers are treated.
Visited June 2024
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