ALLIED PHARMACY MABLY WAY
THE NEW HEALTH CENTRE, MABLY WAY, WANTAGE, OXFORDSHIRE, OX12 9BNContact details and opening times
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Reviews
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Review titled poor phone organisation
Rated 3 stars out of 5
by nicola - Posted on 19 July 2024
I had to attempt to contact by phone this morning. I am a live in carer, the pharmacy had been informed of a desperate need for meds for my client which he had not recieved. I began my call at 8.17 and was 1st in the queue. 20 minutes later I was still1st ! By this time I needed to attend to my client ,so thinking it strange ,I dialled on my own mobile phone. I was also 1st in the queue!! Shortly after this...with nobody speaking to me, the original call was cut off. I had to hang up altogether to attend my clients needs. This cannot be correct and there is surely a fault in the system or with the staff ignoring calls.
Visited July 2024
ALLIED PHARMACY MABLY WAY has not yet replied.
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Review titled Great is some ways but could be better
Rated 3 stars out of 5
by Anonymous - Posted on 13 May 2024
Generally I feel the pharmacists are really helpful and efficient. Some of the staff are also really helpful. Unfortunately some of the staff serving are not always very attentive or polite. On two occasions I have been left waiting at the counter. I understand the team are really busy but even though they know you are waiting they have carried on with what they are doing and not even acknowledged you are there, which I have found to be very rude. There is also an issue with how prescriptions are processed. I requested an emergency prescription recently. I received a message saying it would be ready within 48hrs but please don’t contact them again. There is no way of knowing when the prescription is ready as they also don’t contact you. If you are waiting on an urgent prescription another 2 day wait is an issue. This also happened on a previous prescription request and I was left without medication over a weekend because I didn’t know it was ready, but you are not supposed to contact them!
Visited May 2024
ALLIED PHARMACY MABLY WAY has not yet replied.