Aqua Pharmacy
52 DUKE STREET, IPSWICH, SUFFOLK, IP3 0AQContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Went to visit the Pharmacist
Rated 3 stars out of 5
by Anonymous - Posted on 15 April 2024
After a call with 111 the day before I was told to visit the pharmacy, the pharmacy was supposed to be open from 9am-6pm, however due to the pharmacist not being there was shut between 1pm-2pm, however once I went back after the 2pm, it was still not open. This is highly inconvenient for me as I was recommended to see the pharmacist within 24 hours. I will now have to wait again and try tomorrow.
Visited April 2024
Aqua Pharmacy has not yet replied.
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Review titled Very rude
Rated 1 star out of 5
by Anonymous - Posted on 14 December 2023
I have been getting my prescriptions from Aqua for many years. I have always preferred the packs with the days of the week. Sometimes they didn't have them and apologised and did their best to get them for next time. On my visit today they did not have them and instead of being polite I was told they weren't available in an extremely rude and aggressive way. I said if they couldn't in future would it be best if I went somewhere else. To which I was angrily told they would remove me from their list. I was very shocked after about 10 years going there. This is no way to speak to/treat a customer
Visited December 2023
Aqua Pharmacy has not yet replied.