Asda Pharmacy
111-127 FRONT STREET, ARNOLD, NOTTINGHAM, NOTTINGHAMSHIRE, NG5 7EDContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Unprofessional pharmacist
Rated 2 stars out of 5
by Lisa Ellington - Posted on 26 August 2024
My experience at Asda pharmacy today was absolutely horrendous the pharmacist that was in store demonstrated nothing more than unprofessionalism, condescending, lack of care or interest, argumentative, arrogant and full of attitude his body language said it all. He even suggested and smirked at the same time that the medication wasn’t really crucial with my condition. All I wanted was a repeat prescription which incidentally was issued from Asda in June to be told I can’t have it as the pharmacist couldn’t trace it, yet NHS 111 could which is why they referred me to Asda in the first place and also an emergency doctor had to be involved who was confused as to why they wouldn’t give me my repeat prescription as he could clearly see that I’d got it from Asda in June on repeat!!!! So in the end Asda pharmacy had no choice but to give me my medication which heightened my condition made me anxious, very stressed and upset not the sort of care or treatment I’d expect from a professional. When visiting a pharmacy. I will definitely avoid going here on a Sunday even in another emergency I will go elsewhere else. Extremely poor service
Visited August 2024
Review titled Asda Pharmacy
Replied on 11 December 2024
We are sorry that you were not happy with your experience of our Pharmacy, and we are grateful for your feedback. We would be happy to look into this for you if you would like to contact us via this link https://asda-stores.custhelp.com/app/home. Thanks, Pharmacy Operations & Compliance Team.
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Review titled Poor service and rude
Rated 1 star out of 5
by Anonymous - Posted on 29 April 2023
I asked if the pharmacy would dispose of lots of prescription drugs from an elderly relative who is seriously poorly no longer needs the medication as in hospital and are clearing his house. As a healthcare professional myself I know drugs need to be disposed of correctly and some of these drugs could be very dangerous. The pharmacist was incredibly rude and refused to help me I was shocked by the attitude of a professional particularly a pharmacist I asked how to dispose she just shrugged her shoulders it’s incredibly dangerous for prescription drugs not to be disposed of correctly I thankfully found another pharmacy where they were happy to help and understood and were polite
Visited April 2023
Review titled Asda Pharmacy
Replied on 17 May 2023
Hi there, I am terribly sorry to hear about your experience. Could you please direct message us on Facebook/Twitter with a copy of this message, the date and time of your visit, the store name, colleague name, your full name, email and contact number? The service team will then be able to pass your details along to our pharmacy team so they can pick up with you directly. Thanks, Rupal
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Review titled Poor service and rude
Rated 1 star out of 5
by Anonymous - Posted on 29 April 2023
I asked if the pharmacy would dispose of lots of prescription drugs from an elderly relative who is seriously poorly no longer needs the medication as in hospital and are clearing his house. As a healthcare professional myself I know drugs need to be disposed of correctly and some of these drugs could be very dangerous. The pharmacist was incredibly rude and refused to help me I was shocked by the attitude of a professional particularly a pharmacist I asked how to dispose she just shrugged her shoulders it’s incredibly dangerous for prescription drugs not to be disposed of correctly I thankfully found another pharmacy where they were happy to help and understood and were polite
Visited April 2023
Review titled Asda Pharmacy
Replied on 17 May 2023
Hi there, I am terribly sorry to hear about your experience. Could you please direct message us on Facebook/Twitter with a copy of this message, the date and time of your visit, the store name, colleague name, your full name, email and contact number? Our service team will then be able to pass your details along to our Pharmacy team so they can pick up with you directly. Thanks, Rupal