Bannerbrook Pharmacy
5-7 GRAMERCY PARK, BANNERBROOK PK LOCAL CTR, COVENTRY, WEST MIDLANDS, CV4 9AEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Not Great
Rated 3 stars out of 5
by CAA3 - Posted on 01 December 2023
Very often you have to make 1 or more visits to obtain prescription medicines as they not have the items in stock. Neither can you contact them by telephone to check beforehand as the phone rings on and on,then cuts out
Visited November 2023
Bannerbrook Pharmacy has not yet replied.
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Review titled Great practice and great staff
Rated 5 stars out of 5
by David Ross-Sturman - Posted on 19 July 2023
I visited 19th July for a blood test the member of staff how did the blood test was a nice lady she made me feel welcome and she aslo made me feel comfortable by talking it was a great service and a great staff member the service I had was great can you please thank her for me 100/100 for a great member of staff I will definitely be coming back. Keep up the good work
Visited June 2023
Bannerbrook Pharmacy has not yet replied.
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Review titled Wonderful service
Rated 5 stars out of 5
by Anonymous - Posted on 11 February 2023
I had a blood test booked, but the phlebotomist was running over and I had to leave. I went to the counter to rearrange and the person on the counter explained that they could do it for me instead of having to rebook. They were very professional and caring as I am not good with needles and they put me at ease and I didn't even feel a thing Would definitely rebook my test at this pharmacy.
Visited February 2023
Bannerbrook Pharmacy has not yet replied.
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Review titled Shambles
Rated 1 star out of 5
by Anonymous - Posted on 09 February 2023
I had an appointment booked for a blood test at 3pm on 09.02.23. I arrived at the same time as another lady and took a seat at about 2:50pm. Phlebotomist finished her appointment and asked who was next, the other lady got up and went in, I waited for that lady to come out. Then a gentleman came with some flowers for the phlebotomist and a little chat, then another gentleman came and had a short conversation with the phlebotomist. He left and she closed her door to her treatment room for about 10 minutes. In the mean time a lady had come in and said at the desk she had a blood test booked for tomorrow but could she been seen today instead, she was told yes and ushered into another treatment room with another lady who worked there, then after a few minutes the phlebotomist who I was waiting to see went into that room to see that lady. No communication or apology for running late. I had to leave just after 3:15 as I had a child to collect from school. I work within the NHS so appreciate medical emergencies can happen but there was no communication or apology. First time using bannerbrook for blood tests and I won’t be using them again. Another lady who arrived about 10 minutes after me was not very happy either. I have now rebooked my blood test to be done elsewhere.
Visited February 2023
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Bannerbrook Pharmacy has not yet replied.
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Review titled Professional
Rated 5 stars out of 5
by Stephen Himmons - Posted on 02 November 2022
So Professional and Friendly. Blood service is brilliant. Staff so knowledgeable. Would recommend to anyone. Maybe a first stop before seeing your GP.
Visited November 2022
Bannerbrook Pharmacy has not yet replied.
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Review titled Great Pharmacy
Rated 5 stars out of 5
by Anonymous - Posted on 04 November 2022
Brilliant phlebotomist and lovely staff. They really looked after me and reassured me throughout. Thank-you!
Visited November 2022
Bannerbrook Pharmacy has not yet replied.
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Review titled Great blood taking service.
Rated 5 stars out of 5
by Anonymous - Posted on 18 November 2022
The blood nurse is amazing. Really friendly and really good at her job. Couldn’t recommend her enough.
Visited November 2022
Bannerbrook Pharmacy has not yet replied.
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Review titled Great pharmacy
Rated 5 stars out of 5
by Jennifer Schoultz - Posted on 20 November 2022
Very professional and very kind and gentle taking blood was not left waiting too long great staff also when purchasing products they normally have whatever you need
Visited November 2022
Bannerbrook Pharmacy has not yet replied.