Bear Street Pharmacy
49 BEAR STREET, BARNSTAPLE, DEVON, EX32 7DBContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Unsatisfactory
Rated 1 star out of 5
by Raymond yeo - Posted on 02 January 2024
On being told my meds would be here before Xmas. Today the 2/1/2024 I'm told my meds won't be delivered today . I explained I've been 5 days without my anti stroke meds heart meds etcetera. I was told the delivery person was chock a block . That's after being told I would receive them 5 days ago. And it seems it is OK in there view for me to go without my medication for this period of time . Having a pacemaker and high risk of stroke . Is this exceptable to have advice that I'm able to go without my meds for a few more days . If so why do I need to take them at all . Hospital consultants have put me on this medication and state I must not stop taking them . My blood pressure is very high at the moment , I also take meds for copd and wear a mask . So need these to help ne breath . The state say I'm very high risk . But my Parmacy says different . How can this be in any shape or form, a duty of care to a patient . Is beyond me . I will more than likely end up in hospital today , if I do .please be advised I will not let this drop and will pursue this matter to the health minister . As of now 5 past 1 on the 2nd Jan 2024 I am at a very high risk . Disgusting service. And attitude .
Visited December 2023
Bear Street Pharmacy has not yet replied.
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Review titled Amazing pharmacy
Rated 5 stars out of 5
by Anonymous - Posted on 12 October 2023
We recently moved to Barnstaple and decided we wanted to use Bear Street Pharmacy for our prescriptions etc. We have been with them for a few months now, We just cant praise them enough. Nothing is too much trouble for them. They are so kind and helpful which means a lot these days. All the staff are amazing and they go above and beyond - Thank you Bear street pharmacy
Visited October 2023
Bear Street Pharmacy has not yet replied.
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Review titled Caring, friendly and hardworking team
Rated 5 stars out of 5
by Rob - Posted on 21 July 2023
The team at Bear Street Pharmacy always work hard to help you with prescriptions and other things in their store. The team are friendly, caring and do their best to help.
Visited July 2023
Bear Street Pharmacy has not yet replied.
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Review titled Disappointing
Rated 3 stars out of 5
by Rebecca - Posted on 06 June 2023
I went in to collect my dads prescription, I waited patiently in the long queue, listening to others moaning on the length of time. I finally got served to be told to come back in an hour as it wasn’t ready. I extended my car parking and went off. On my return back to the pharmacy, after the hour, the queue luckily wasn’t as long, but the lady stepped down from computer to serve me, went looking, went out the back, but came back and told me, it would be another 20 minutes. This isn’t acceptable after I was previously told an hour. The lady apologised and said it was waiting to be checked off. I wondered around the shop killing time and then had to extend my car parking again. There was no apology from the pharmacist for keeping me waiting. My dad has been a customer for many years and so was my late mum, the staff are always friendly with a smile, took time to chat to patients, but lately they are slow and look stressed.
Visited June 2023
Bear Street Pharmacy has not yet replied.
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Review titled Never answer the phone
Rated 1 star out of 5
by Anonymous - Posted on 14 June 2023
I have tried to contact them several times a day for the last five working days. They just let the phone ring continuously and never answer it!!! This is appalling service as they are dealing with vital medication. Not answering the phone should not be an option for such an important service.
Visited June 2023
Bear Street Pharmacy has not yet replied.