BENFLEET PHARMACY
299 HIGH ROAD, SOUTH BENFLEET, ESSEX, SS7 5HAContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about BENFLEET PHARMACY.
Reviews
-
Review titled Poor service
Rated 2 stars out of 5
by Anonymous - Posted on 02 May 2024
I had booked an appointment online for a covid vaccination at this pharmacy. I turned up after a long walk,on time, to be told that they were not doing vaccinations that day. Ìt was then suggested that I walk another mile or so to see if I could jump in at another vaccination centre. I did not have the time to do this. They then promised to phone me later in the day and that did not happen either.
Visited April 2024
Review titled BENFLEET PHARMACY
Replied on 02 May 2024
Dear Anonymous patient, Thank you for your review, we are operating a booking only covid vaccination service; as can been seen on our NHS profile. Our counter assistant had explained that you can book an appointment by calling 119 or going online. You mentioned that you had an appointment however it was not at this pharmacy. All of our vaccines are allocated to pre-booked appointments. Apologies for any inconvenience this has caused you, however we cannot administer vaccines that we do not have. We had taken your number so that we can call you when our next supply arrives. thank you Hema Patel Director, Lead services Pharmacist