Bicester Pharmacy
134 BUCKINGHAM CRESCENT, BICESTER, OXON, OXFORDSHIRE, OX26 4HBContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Horrendous pharmacy , no compassion
Rated 1 star out of 5
by Anonymous - Posted on 03 March 2025
After a long day of work, I took my 2-year-old son, whose ear was leaking fluid, to the pharmacy. The pharmacist told me it was already 6 o'clock and that he usually doesn't see patients at that time. He couldn't find my son's details in the system and suggested I must have his name or date of birth wrong. He then informed me that he didn't have time for this and told me to return with my son's NHS number. Eventually, he located my son's information but proceeded to ask about the issue in a completely unempathetic and indifferent manner. The service was absolutely dreadful. It’s frustrating when you can’t get a GP appointment and are redirected to a pharmacy, only to be treated so poorly. When the medication was provided, no instructions were given on how to administer it. This experience was especially concerning as the treatment was for a 2-year-old. Terrible service all around.
Visited March 2025
Bicester Pharmacy has not yet replied.
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Review titled Wonderful Pharmacy
Rated 5 stars out of 5
by George Gardener - Posted on 04 January 2025
I have been using Bicester Pharmacy for the past 6 years and have found the staff extremely professional and knowledgeable, going above and beyond to help their customers - couldn’t fault them in any way. Recently there was a situation where the manager helped me out at a very stressful time for which I am extremely grateful.
Visited December 2024
Bicester Pharmacy has not yet replied.
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Review titled Disgusted
Rated 1 star out of 5
by Paul Burston - Posted on 12 February 2024
Went to pick up my repeat prescription today, informed that not doing repeat prescriptions anymore, no prior warning therefore have run out of certain prescription medicines for heart condition........this is not acceptable patient care
Visited February 2024
Bicester Pharmacy has not yet replied.
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Review titled Service with a smile
Rated 5 stars out of 5
by Anna Willmore - Posted on 09 May 2023
I started to use Bicester Pharmacy when no others except them in the area had my medication. I find the whole staff team to be hard working, efficient, caring and all delivered with a smile
Visited May 2023
Bicester Pharmacy has not yet replied.