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BIRCHILL & WATSON

16 HIGH STREET, STONE, STAFFORDSHIRE, ST15 8AW

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Reviews

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  1. Review titled Rude staff

    Rated 1 star out of 5

    by Anonymous - Posted on 28 March 2024

    My 77 year old mother, who had recently been put on insulin rang the practise to ask when her medications would be delivered. The member of staff was rude and obstructive as my mother tried to explain her insulin had not been delivered. The staff member told her to come to pick it up but my mother explained she was disabled and lived alone and could not get to the pharmacy. The member of staff then told her that she was not there to pamper to her needs. Where is the respect when dealing with older disabled people gone !

    Visited March 2024

    Report as unsuitable

    Review titled BIRCHILL & WATSON

    Replied on 18 July 2024

    I am sorry that you had a difficult experience at High Street pharmacy. We do not have you contact details but if you want to discuss this further then please ring Robert Andrew on 07769887668.

    Report as unsuitable