BISPHAM PHARMACY
2 BLACKPOOL ROAD, BISPHAM, BLACKPOOL, LANCASHIRE, FY2 0HRContact details and opening times
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Review titled Pharmacy makes “impossible” mistake then calls me a liar
by Joe - Posted on 17 April 2025
After picking up my repeat prescription inhaler I had noticed that it was not the correct medicine and the label did not match the box. I called the pharmacy and was met with attitude and told that I’d have to bring the inhaler back which was obvious as I’d need to pick up my new one. When I got there and presented the incorrect inhaler I was met by a woman shaking her head and telling me that there was no chance and that without the box I must be lying. They said they have a system that makes dispensing incorrect medicine completely impossible and the main pharmacist advised he has never seen incorrect dispense in all his years. They were at the point of refusal to give me my actual prescription until I reminded them it is actually required for my health and they are denying my access to medicine prescribed by a doctor. Again met with attitude and made to feel like a liar. I went home and did find the box for this inhaler that was incorrect and returned it and didn’t get so much as an apology. Instead it was just excuses that it was the suppliers fault. Not the fault of the people who actually packed and scanned it. No apology was given. Wouldn’t recommend to anyone who has an allergy or struggles reading as they will make a mistake. It will be “your” fault. And the consequence could be lethal.
Visited March 2025
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