Bitterne Pharmacy
62a West End Road, Bitterne, Southampton, Hampshire, SO18 6TGContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Good Face to Face, but never answer the phone!
Rated 3 stars out of 5
by Anonymous - Posted on 30 April 2024
The Pharmacy is very good when being dealt with face to face. However, they never answer the phone, (I note other reviewers have had the same experience). This means I have to go there in person everytime I need to request my repeat to be put together. I have also been in there when the phone has been ringing and all staff just ignore it. Very frustrating when something that should take 1 minute ends up taking half an hour!
Visited April 2024
Bitterne Pharmacy has not yet replied.
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Review titled Rubbish practice
Rated 1 star out of 5
by Alun cornock - Posted on 24 February 2024
The staff in charge today on 24/02/2024 are completley rubbish they were unproffessional and was refusing to help me at all i got repeat priscription for my migraines and she just wodnt allow me to get them 2 days been in pain and the guy who works there will go out of his way to help but the person in charge today i wod fire she has no future at worki here dge dont help is is unproffessional she pyts this pharmacy to shame i ended up going to dean road pharmacy highly recommend they go out of there way to help this women in bitterne was out of order she cod see i was in pain and she was just a horrible nasty gurl she shouldbt be there everyone should give this pharmacy up and go to dean road they are amazing never comin to bitterne pharmacy again
Visited February 2024
Bitterne Pharmacy has not yet replied.
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Review titled Astonishingly Incompetent
Rated 1 star out of 5
by Anonymous - Posted on 30 December 2023
Sent here by out of hours doctor, didn't have what i needed sent me to other side of Southampton which was a waste of time and after all that effort when I went to my normal pharmacy they couldn't process prescription because they hadn't taken me off the system, further more failed to answer phone so I had to go back to get prescription released, over 2 hours of my life wasted plus fuel, disgraceful service
Visited December 2023
Bitterne Pharmacy has not yet replied.
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Review titled gave up
Rated 1 star out of 5
by Peter Smith - Posted on 07 July 2023
I have been trying to call all morning nobody answers the phone, what is the point in having a phone number listed if it's not going to be answered by anybody?
Visited July 2023
Bitterne Pharmacy has not yet replied.
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Review titled not answering the phone
Rated 1 star out of 5
by Anonymous - Posted on 14 June 2023
up till now i have been happy with the service but the last two days nobody is answering the phone just rings out why
Visited June 2023
Bitterne Pharmacy has not yet replied.
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Review titled Usless
Rated 2 stars out of 5
by Anonymous - Posted on 11 May 2023
Use to be good pharmacy but it's taken 2 days so far to get hold of them and I still havent sorted out if my meds there as the dont answer ther phone
Visited April 2023
Bitterne Pharmacy has not yet replied.
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Review titled Used to be good
Rated 1 star out of 5
by Anonymous - Posted on 16 April 2023
Used to he brilliant however now its awful. My prescription was put through in Thursday and yet had not been dispensed on the Sunday, meaning i had to wait for it to be dispensed. I would understand if it was same day but 4 days is ridiculous. Staff seem disinterested and not willing to help.
Visited April 2023
Bitterne Pharmacy has not yet replied.