Boots
UNIT 3, ARENA RETAIL PARK, COVENTRY, CV6 6ASContact details and opening times
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Review titled Unhelpful, terrible service
Rated 1 star out of 5
by Anonymous - Posted on 06 August 2024
My partner drove over late at night as I was suffering with symptoms of conjunctivitis. Pharmacist through a speaker in the wall refused to give him the chloramphenicol drops I have used previously. We tried to call prior several times as a 30 minute drive to our nearest pharmacy to ensure they were open and had in stock and I could have a conversation with them. They couldn’t even be bothered to answer the phone. I thought pharmacists were supposed to be able to provide treatments for minor ailments to aid the hugely pressured NHS GP system? This pharmacist told me I had to see a doctor, which I know I absolutely do not. So in order to get the basic eye drops I need, I now need to see a Doctor, which will take days to get an appointment and I now have to suffer for that duration. She was not knowledgable in her field and I believe I have been put further at risk from being denied a basic over the counter medication. What is the point in this pharmacy being open?
Visited August 2024
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