Boots
382 COMMERCIAL ROAD, STEPNEY, LONDON, E1 0LBContact details and opening times
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Review titled Inconsistent
Rated 1 star out of 5
by Anonymous - Posted on 06 November 2024
The Pharmacy offers a walk-in Consultation service. Unfortunately, the health advice received differs according to the Pharmacist you see and the inconsistency lies within the team of pharmacists; who rotate. I was seen by two different pharmacists and the third refused to see me at all as apparently they do not offer the service. I would have happily accepted this had it not been for the fact that I had been seen for the same condition before. It is also frustrating to be encouraged to return if my symptoms worsen but then to be told that they cannot help; pattern behaviour of this service and it is just shambolic. The techs were helpful and looked sheepish at the misinformation. They were used as a go between myself and the Pharmacist, who albeit was busy, but could have given me the courtesy of refusing me herself. The inconsistency is frustrating when you're unwell. I am developing an aversion to this Boots and am glad to find that there are other local pharmacies available in the area.
Visited September 2024
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