Boots
18-20 THE BROADWAY, PLYMSTOCK, DEVON, PL9 7AUContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Poor service
Rated 1 star out of 5
by Anonymous - Posted on 16 November 2024
I must express my dissatisfaction with the subpar service i received at this Broadway branch today. I was made to wait ten minutes in pain and discomfort before the chemist could possibly see me for medical advice, and during this time, staff members were discussing out loud things like buying a house, holidays, and how lazy men are. I felt extremely uneasy and was forced to leave the store without being seen. A really startling encounter!
Visited November 2024
Review titled Boots
Replied on 18 November 2024
Thank you for sharing your concerns. We pride ourselves on delivering the very best in clinical and customer care so if you could get in touch via our boots website or our customer care telephone number, we would be happy to discuss your concerns further.
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Review titled Excellent service
Rated 5 stars out of 5
by Judith Moss - Posted on 28 October 2023
Having difficulty to fulfil my prescription and after trying various pharmacies I visited Boots on Friday 27th October. The assistant advised no stock however, would order some for the next day. Ringing the branch the next day and speaking with an assistant she advised she was unsure if it had arrived so took my number and promised to ring back in 30 minutes. After 25 minutes the assistant rang to say my order had arrived. I wish to thank both ladies for the most excellent service. Thank you.
Visited October 2023
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