Boots
UNIT 2,CHENNELS BROOK, 17 BARTHOLOMEW WAY, HORSHAM, WEST SUSSEX, RH12 5JLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Awful prescription service
Rated 2 stars out of 5
by Anonymous - Posted on 17 November 2023
Having ordered an essential prescription online I went in 7 days later to be told it was not yet ready. This was a common experience with a lot of the people in the very long queue. The pharmacist told us to give at least 14 days notice in future as there is only 2 of them processing prescriptions and 2 pharmacies locally have closed down increasing demand. Employ those pharmacists then! But, it seems if I get a paper prescription from the doctor over the road it would be ready in 30 minutes! There also didn't seem to be any counter staff working, just the 2 pharmacists. What would happen if a customer wants advice or a pharmacist consultation? Even more delays and even longer queues of disgruntled customers? Disgraceful.
Visited November 2023
Boots has not yet replied.
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Review titled Extremely rude
Rated 1 star out of 5
by Anonymous - Posted on 07 July 2023
I have had several unpleasant experiences with a particular member of staff at this pharmacy. They are rude before you even know you've done something 'wrong'. They treat you like an inconvenience for even stepping foot in the door.
Visited July 2023
Boots has not yet replied.