Boots
125 HIGH STREET, HUNGERFORD, BERKSHIRE, RG17 0DLContact details and opening times
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Review titled Staff do not answer phone
Rated 1 star out of 5
by Anonymous - Posted on 02 December 2024
Another person who reviewed has already spoken about the difficulty in receiving repeat prescriptions, so I'll simply agree with them to keep this shorter. For communication - the staff never answer the phone, you can sit there for hours with no response. The only way to communicate is to go in person, which is usually a waste of time - staff cannot answer questions, or you're there just to ask if they have fulfilled your prescription, etc. For anyone who is physically disabled, this is very frustrating to waste so much time and energy when staff could simply answer phone calls. It seems the phone they are supposed to use to answer customers is located somewhere in the back, as in store, you don't hear any ringing.
Visited November 2024
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