Boots
125 BURNT ASH LANE, BROMLEY, KENT, BR1 5ABContact details and opening times
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Reviews
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Review titled Rude Staff - Extremely Unhelpful
Rated 2 stars out of 5
by Anna Lennon - Posted on 25 November 2024
My elderly mother went to pick up her prescription because she had received a text from her GP. On attending the pharmacy she was told, in an extremely rude manner that the prescription hadn't been received by them and why had she turned up. I understand that you may be overworked but that type of rudeness to an 80 year old is unnecessary. I am tempted to take this further but my mother has asked me not to. Boots, this is not acceptable and I am livid.
Visited November 2024
Review titled Boots
Replied on 02 December 2024
Thank you for sharing your concerns. We pride ourselves on delivering the very best in clinical and customer care so if you could get in touch via our boots.com website, or our customer care telephone number, we would be happy to discuss your concerns further.