Boots
UNIT 3, THE SHIRES RETAIL PARK, LEAMINGTON SPA, WARWICKSHIRE, CV34 6RHContact details and opening times
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Reviews
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Review titled Standard of service well below par
Rated 1 star out of 5
by Sam McBratney - Posted on 07 June 2024
I have lost count of the number of times I have been to collect prescriptions only to find that I have not been given all the meds ordered or they are not ready or even ordered. I sometimes have to visit three or more times in a week to get all the meds I need. Today, my husband visited on my behalf to collect medication ordered over a week ago and had to return because they had failed to give him all the items ordered. This included controlled drugs which they claimed they thought had already been collected. Their records seem inadequate at best, as they fail to be able to tell what has been ordered. This is especially true of controlled meds. The result of this kind of service serves to exacerbate the very condition I need the medication for in the first place. I moved to this pharmacy as my previous one let me down so many times. Now I need to look for an online one in the hopes that some of the endless hassle will be removed.
Visited June 2024
Boots has not yet replied.
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Review titled Waste of time
Rated 1 star out of 5
by Anonymous - Posted on 27 March 2023
Went to collect an owed medication supposedly ordered nearly a month ago for a family member with cancer. When we gave the details over to the pharmacist, we were told there was nothing ordered on their end! They'd not ordered the items and didn't tell us either. We've now got nothing left of the items and have been left to their mercy and wait again for them to order the items. 2 staff members in there only, queue of over 10 people and 1 staff member didn't acknowledge any of the customers and left the other member to deal with them all. Such a bad service and they really need to improve their staffing levels.
Visited March 2023
Boots has not yet replied.