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Boots

109 HIGH STREET, SUTTON, SURREY, SM1 1JG

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Reviews

Displaying 1 to 2 of 2

  1. Review titled Worst experience with Sutton Highstreet Boots

    Rated 1 star out of 5

    by Anonymous - Posted on 02 October 2024

    I'd received a prescription with double the medicine and the pharmacist in Boots pharmacy, sutton high street says that the prescription has only 1 quantity of medicine. When I contacted the NHS again, they said the pharmacist is lying on the quantity of medicine. Secondly, they don't respond to the calls at all. Called them for almost 2hours and they didn't respond at all. Worst service from Boots, sutton highstreet. Never again visit it.

    Visited October 2024

    Report as unsuitable

    Review titled Boots

    Replied on 02 October 2024

    Thank you for sharing your concerns. We pride ourselves on delivering the very best in clinical and customer care so if you could get in touch via our boots website or our customer care telephone number, we would be happy to discuss your concerns further.

    Report as unsuitable


  2. Review titled 2 weeks since I ordered repeat prescription and nothing

    Rated 1 star out of 5

    by Anonymous - Posted on 05 December 2023

    Forced to move to this branch as Cheam village branch is closing down sadly. Ordered repeat prescription 2 weeks ago.still not heard from Boots as to whether it’s ready. They are too lazy to answer the phone. Got to go in now and see. Wish me luck. As soon as I get my prescription I’m changing to another chemist. Wouldn’t touch them with a barge pole again….

    Visited November 2023

    Report as unsuitable

    Boots has not yet replied.