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Boreham Pharmacy

THE LAURELS, JUNIPER ROAD, BOREHAM, ESSEX, CM3 3DX

Contact details and opening times

Patient ratings and reviews

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Reviews

Displaying 1 to 2 of 2

  1. Review titled Going downhill rapidly

    Rated 3 stars out of 5

    by Anonymous - Posted on 20 March 2025

    I use this pharmacy regularly as I have a monthly repeat prescription. Since the last pharmacist has left, it has gone downhill. My monthly repeat for the last 3 months hasn’t been ready on time, has had items missing and there’s been a long queue at the door. How can my monthly repeat not be ready on time if they’ve had a month to do it. They are always ‘just doing it now’?!? And could you pop back as you’re missing a bit of it but ‘don’t worry, it’s not a big deal if you miss a day or so’?!? Really, then why would my doctor prescribe medication as a daily dose if I don’t need it? Why doesn’t he say to me, ‘take it when you feel like it’. C’mon pull your socks up and get on top of the job.

    Visited March 2025

    Report as unsuitable

    Boreham Pharmacy has not yet replied.


  2. Review titled Told to come back

    Rated 2 stars out of 5

    by Anonymous - Posted on 13 January 2025

    Think there is a new pharmacist as in the past never had a problem (but didn’t recognise this lady) The pharmacist said she was too busy to look at my sons skin to recommend a cream for a rash he’s had for 3 weeks and is spreading. I also explained I couldn’t get back till next week. She was literally the other side of the counter. Very poor service

    Visited January 2025

    Report as unsuitable

    Review titled Boreham Pharmacy

    Replied on 14 January 2025

    Dear Patient, Thank you for taking the time to share your feedback. We’re sorry to hear about your recent experience at our pharmacy and any inconvenience caused. We’re committed to providing the highest level of care and advice, and we’re disappointed to hear we didn’t meet your expectations on this occasion. We completely understand how frustrating this must have been, and we truly appreciate your patience. If you’d like to discuss this further or need additional support, please feel free to get in touch with us directly on 01245466200. We’re here to help and hope to welcome you back soon for a better experience. Regards Nishay Patel Superintendent Pharmacist

    Report as unsuitable